Deep Enrich
Ryan Wolf
IT Support Specialist Intern
219 followers
St Louis, Missouri, United States
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About me
CCNA, A+ | Ranken Student and Aspiring Network Administrator
Education
Lindbergh Sr. High School
2019 - 2023GraduateActivities and Societies: Accapella Choir, Video Editing GPA: UW 3.4, W 4.2
Ranken Technical College
2023 - 2025Associate's degree Information Technology 2nd YearGPA: 3.5
South Technical
2021 - 2023Cisco Networking Academy GraduateGPA: 4.0
Experience
Guarantee Electrical Company
May 2023 - Aug 2024IT Support Specialist InternCompleted Internship in August 2024- Created help desk tickets, troubleshooted and resolved desktop issues. - Delivered onsite technical support for 1000+ employees. Determined hardware and network system issues using proactive troubleshooting techniques. - Improved response times by creating a knowledge base of common issues and resolutions accessible to all support staff. - Assisted in the successful migration to a new server platform with minimal interruptions to business operations. Show less
SES - Security Equipment Supply
Oct 2024 - nowInformation Technology Intern
Licenses & Certifications
- View certificate
CompTIA A+ ce Certification
CompTIAMay 2024
Microsoft Certified: Azure Fundamentals
MicrosoftNov 2025- View certificate
CompTIA Security+
CompTIAApr 2025 - View certificate
CCNA - Cisco Certified Network Associate
CiscoMay 2023 - View certificate
CCNA: Switching, Routing, and Wireless Essentials
CiscoJan 2023
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