Prem Prakash

Experience

• 

  Infosys

  Jul 2007 - Dec 2013

  Technology analyst

  Business analyst and tech leadGather Requirement and prepare the architectural blueprint for development.

• 

  VirtusaPolaris

  Dec 2013 - Jan 2016

  OSS/BSS BA.Mainly to deal with WAN technologies like MPLS and secure products like VPN.Good experience in B2B implementation.Have been actively involved in providing e-bonding solutions for API based Access pricing engine. OSS/BSS BA in telecom domain(Fulfillment,Customer Management)Work involves solution design for Quote to order journey and access price journey.• Writing High Level Document (HLD) and Low-Level Documents (LLD) capturing changes/addition in existing system including limited details required for Dev/QA team.• Analyzing Functional as well as Non-Functional (limited) impact on system using data available from As Is system and To be changes.

  • Senior Consultant

    Jan 2015 - Jan 2016

  • Consultant

    Dec 2013 - Jun 2015
• 

  VirtusaPolaris

  Apr 2016 - Nov 2016

  Lead Consultant

  As a Lead Consultant my role is to provide End to end solution in OSS/BSS with current industry standards following NGOSS and eTOM model. Have been actively involved in Market based Pricing for Access in global service line of business for MPLS/ over the cloud/Internet based products.

• 

  Vodafone Business

  Dec 2016 - now

  As a service solution designer for NPD I am responsible for developing service /user processes and business designs to support a diverse range of group Enterprise and Local Market capabilities. We work primarily within the New Product Development process and with in this role we ensure that we develop and end -to end customer Experieince across the product lifecylce. Value stream based business service/capability solution design in mobility within new product development space. I work closely with Product managers and architects to define the service wrap around the go to market products in mobility and fixed line. E2E Service solution design for new product development in SAFe Agile environment Service Design, as a service designer I work in tandem with product manager to define business processes on different value streams based on Business capability architecture. working in a mobility space of device life cycle management and Bring your own anything solutions with focus on Customer experience driven by digital mindset and keeping customer digital imperative at the core.

  • Service Solution Design

    Jan 2020 - now

  • Senior Manager

    Jan 2019 - Dec 2019

  • Manager

    Oct 2018 - Dec 2018

  • Deputy Manager

    Dec 2016 - Oct 2018