Aye Ko Ko Zaw

Experience

• 

  Hotel Equatorial Myanmar

  Jan 1998 - Jan 2000

  Housekeeping Attendant

  Star category – Five star Luxury collection brand of Equatorial 267 rooms having 5 F&B outlets & 10 conference & meeting rooms

• 

  Golden Hill Tower Hotel & Service Apartment

  Jan 2000 - Jan 2003

  Housekeeping Supervisor

  Star category – Five star Luxury collection brand of YKK group250 rooms and 200 apartments Hotel comprising of both Hotel & Serviced Apartment having 5 F&B outlets & 10 conference & meeting rooms

• 

  Inle Lake View Resort Hotel - Myanmar (Burma)

  Jan 2003 - Jan 2004

  Housekeeping Manager

  Star category – four star Luxury collection brand of Sanda tour 120 villas and 200 rooms Hotel comprising of both Hotel & Serviced Apartment having 3 F&B outlets & 5 conference & meeting rooms

• 

  Grosvenor House Dubai

  Apr 2004 - Jan 2008

  Housekeeper

  Grosvenor House and its two iconic 45 storey towers, Tower One and Tower Two, redefine the world of luxury. The first hotel on Dubai Marina, the towers offer 749 sophisticated rooms, suites and apartments - setting new standards in hospitality. Guests also have unlimited access to our sister hotel, Le Royal Méridien Beach Resort & Spa which offers beach access

• 

  Tiara Hotels & Resorts

  Jan 2008 - Sept 2008

  Housekeeping Supervisor

  Star category – Five star309 Rooms Having 7 F&B outletsTiara Hotel Palm Jumeira is a very first Hotel of the Zabeel’s Tiara Hotels group.Pre-opening tem member, Creating & Setting Brand and Policies & Procedure which will be used in the future Hotels. Prepared Life Style, Operating procedure, Welcome / Induction pack, training module, Housekeeping / Laundry Manual, set policies & procedure, Job Description for Tiara Hotel & Resorts chain.ON – THE – JOB ACCOMPLISHMENT AS A HOUSEKEEPING SUPERVISORAssign duties, inspect work, and investigate and solve Guest & staff complaints, Handle Training and departmental induction, handling appraisal of staff performance, recommend dismissals and promotion, Handling store Inventory (linen & furniture etc...) and maintain stock level. Record and report lost and damage, Purchase housekeeping supplies and equipment, Assist controlling cost and Eco, Schedule pest control and maintenance. Assist manning and haring staff, Reporting lost & found, schedule special cleaning program, organize staff activities & motivation, maintain rules of work and SOP. Show less

• 

  Emaar Hospitality Group

  Aug 2009 - Aug 2011

  Housekeeping Supervisor (Departmental coach)

  642 Room Hotel comprising of both Hotel & Serviced Apartment Having 5 F&B outlets & 15 conference & meeting roomsThe Address Dubai Marina Hotel is a Third Hotel of The Emaar Hospitality Group.Pre-opening team member and managing 98 staff of housekeeping (including outside contractor)Involve in project like Uniform, Snagging, Recruiting, Housekeeping Training plan & Manual, setting up standard for Hotel & Residence, Operating Budget.ON – THE – JOB ACCOMPLISHMENT AS A HOUSEKEEPING SUPERVISORAssign duties, inspect work, and investigate and solve Guest & staff complaints, Handle Training and departmental induction, handling appraisal of staff performance, recommend dismissals and promotion. Handling store Inventory (linen & furniture etc...) and maintain stock level. Record and report lost and damage, Purchase housekeeping supplies and equipment, Assist controlling cost and Eco, Schedule pest control and maintenance. Assist manning and haring staff, Reporting lost & found, schedule special cleaning program, organize staff activities & motivation, maintain rules of work and SOP. Show less

• 

  Shangri-La Hotels and Resorts

  Sept 2011 - Apr 2012

  Assistant Housekeeper

  Star category – Five star 428 +( 62 resident) Room Hotel comprising of both Hotel & Serviced Apartment & unfurnished resident Having 10 F&B outlets & 10 conference & meeting rooms. World brand Hotel.Assign duties, inspect work, and investigate and solve Guest & staff complaints, Handle Training and departmental induction, handling appraisal of staff performance, recommend dismissals and promotion. Handling store Inventory (linen & furniture etc...) and maintain stock level. Record and report lost and damage, Purchase housekeeping supplies and equipment, Assist controlling cost and Eco, Schedule pest control and maintenance. Assist manning and haring staff, Reporting lost & found, schedule special cleaning program, organize staff activities & motivation, maintain rules of work and SOP. Co-ordinate with Executive Housekeeper on Internal & External ISO audit on Housekeeping & Laundry, Conduct monthly department audit based on ISO, Risk Assessment, Standard of Performance and Welcome charter, Responsible to maintain and update Housekeeping & Laundry Standard of Performance (SOP) after every Sixth month, to make it sure that all Housekeeping & Laundry associate (Housekeeping around 100 associates & Laundry 38 Associates) gets trained on Core skill, Risk Assessment, SOP, Welcome charter after every 30 days, smooth operation of the department during absence of senior, By Analyzing CFF, Precious Thought, Internal Audit and GSI, identifying the needs of the Training for Supervisor, Room Attendant, Public Area and Laundry Department, preparing Training plan, Training Manual and liaising with Quality and Training Department for Mandatory Training such as Fire Procedure, Health & Safety, Eco Awareness, Quality Awareness etc. Show less

• 

  Ramada Plaza Jumeirah Beach

  Mar 2012 - Jul 2014

  Assistant Executive Housekeeper

  356 Room & Apartment Hotel comprising of both Hotel & Serviced Apartment & World brand Hotel.Assign duties, inspect work, and investigate and solve Guest & staff complaints, Handle Training and departmental induction, handling appraisal of staff performance, recommend dismissals and promotion. Handling store Inventory (linen & furniture etc...) and maintain stock level. Record and report lost and damage, Purchase housekeeping supplies and equipment, Assist controlling cost and Eco, Schedule pest control and maintenance. Assist manning and haring staff, Reporting lost & found, schedule special cleaning program, organize staff activities & motivation, maintain rules of work and SOP. Co-ordinate with Executive Housekeeper on Internal & External ISO audit on Housekeeping & Laundry, Conduct monthly department audit based on ISO, Risk Assessment, Standard of Performance and Welcome charter, Responsible to maintain and update Housekeeping & Laundry Standard of Performance (SOP) after every Sixth month, to make it sure that all Housekeeping & Laundry associate (Housekeeping around 100 associates & Laundry 38 Associates) gets trained on Core skill, Risk Assessment, SOP, Welcome charter after every 30 days, smooth operation of the department during absence of senior, By Analyzing CFF, Precious Thought, Internal Audit and GSI, identifying the needs of the Training for Supervisor, Room Attendant, Public Area and Laundry Department, preparing Training plan, Training Manual and liaising with Quality and Training Department for Mandatory Training such as Fire Procedure, Health & Safety, Eco Awareness, Quality Awareness etc. Show less

• 

  Novotel hotels

  Mar 2014 - Feb 2015

  Executive Housekeeper - Corporate From Metro Service Group
• 

  TIME Hotels

  Jan 2015 - Dec 2015

  Cluster Housekeeping Manager
• 

  Ramada Plaza Jumeirah Beach

  Dec 2015 - Jun 2017

  Executive Housekeeper
• 

  APECO cleaning and laundry services Group

  Jul 2017 - May 2019

  Cooperate - Founder
• 

  Golden Hiro services and PPCS cleaning Service company limited

  May 2019 - Jun 2020

  Cluster General Manager

  Pest control , Cleaning , laundry and Floor Care services

• 

  MK Group

  Nov 2019 - Nov 2020

  Yatana Hotel opening Consultant
• 

  SOE, MYINT

  Nov 2019 - Nov 2020

  Inya view Hotel Opening consultant
• 

  We R care Hospitality Cleaning Services Co.,LTD

  Jun 2020 - now

  Managing Director
• 

  PPCS and Golden Hiro Services Co.,LTD

  Jun 2020 - May 2021

  Business Development Consultant / General Manager
• 

  Bumble Bee Professional Cleaning Service

  Jun 2021 - now

  Director Of Business Development And Operations
• 

  ESLC Hospitality Learning & Development Center

  Sept 2023 - now

  Founder / Principle
• 

  The Limited Edition Hospitality Institute

  May 2024 - now

  Housekeeping Expert & Lecturer