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Martin Kroma,

Martin Kroma,

General Manager

Followers of Martin Kroma,459 followers
location of Martin Kroma,Winter Park, Florida, United States

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  • Timeline

  • About me

    District Manager at Ghirardelli Chocolate Company

  • Education

    • University of Phoenix

      2000 - 2002
      Master of Business Administration (M.B.A.) Business Administration and Management, General

    • Indiana Wesleyan University

      1984 - 1986
      Bachelor of Business Administration (B.B.A.) Business, Management, Marketing, and Related Support Services

  • Experience

    • Steak n Shake

      Aug 2011 - Jan 2016
      General Manager

      Achieved operational objectives by implementing productivity, quality and customer service standards. Managed day to day tactical and long term strategies. P&L responsibility and flow through of revenues. Utilize select the best program to recruit, hire, train and retain valued associates.

    • Ghirardelli Chocolate Company

      Jan 2016 - now

      Primary responsibility for the revenue, growth and development of Ghirardelli Square, Monterey shop and the Oracle Park location. Area coach for our general managers and responsible for assisting their growth and development. Liaison and project leader with various media outlets that feature our Ghirardelli Chocolate premium brand. Multi-unit general manager responsible for hiring, training, and retention of team members. Responsible for revenue growth in the challenging Westfield Mall and the Union Square location. Successfully promoted several team members to management positions by consistent coaching and follow-up.

      • District Manager

        Mar 2017 - now

      • General Manager

        Jan 2016 - Feb 2017

  • Licenses & Certifications