Sean Henderson

Experience

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  OnTrack Computers Camrose

  Jun 1999 - Jul 2000

  Computer Repair Technician

  🖥️Specialized in building and upgrading PCs tailored for personal, business, or gaming purposes, ensuring optimal performance and customization to meet specific client requirements.🛠️Conducted comprehensive troubleshooting and repair of computer systems, including operating system issues, application errors, and hardware malfunctions, delivering high-quality solutions to maximize functionality and user satisfaction.

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  Interbaun

  Dec 2002 - Jun 2004

  Helpdesk Analyst

  📞Delivered comprehensive phone support for customers utilizing dial-up and ADSL internet packages, including guiding new computer setups for internet use and troubleshooting connectivity issues to ensure reliable access and customer satisfaction.

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  Windwood Signs & Graphics Inc

  Jul 2004 - Dec 2005

  Signmaker / Locksmith

  🪧Specialized in the production and installation of a wide range of signage solutions, delivering high-quality, custom signs tailored to meet diverse client needs and specifications.🗝️Provided comprehensive locksmith services, including the installation, maintenance, and emergency servicing of mechanical locking devices, ensuring secure and accessible environments for clients.

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  Big Eagle Services

  Jan 2006 - Apr 2011

  ☑️Led a skilled team of helpdesk and network administrators, overseeing the delivery of IT services across the organization, and implemented strategic IT policies to enhance system reliability and user satisfaction.☑️Drove the enhancement of the Microsoft Dynamics NAV ERP system, developing advanced reporting solutions to streamline Field Services operations and enable comprehensive profitability analysis, significantly impacting decision-making and operational efficiency.☑️Collaborated with executive and senior management to ensure alignment of the ERP system with organizational goals, facilitating the training of new users and continuous improvement of system processes to optimize business workflows. Show less

  • Business Systems Lead

    Dec 2009 - Apr 2011

  • Corporate IT Coordinator

    Jan 2006 - Dec 2009
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  BDO Canada

  Jun 2011 - Oct 2013

  Solutions Consultant

  ☑️Managed a diverse portfolio of Microsoft Dynamics NAV projects, encompassing maintenance of existing implementations, sales, new deployments, and updates from versions 2.0 to 2013, for both on-premises and cloud environments. This included developing requirements for custom development, administering SQL instances, and integrating Dynamics NAV with SharePoint.☑️Played a key role in the initial team for the retail vertical, specializing in the deployment of LS Retail solutions on the Dynamics platform, enhancing retail operations for customers through advanced POS and inventory management features. Show less

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  Trinidad Drilling

  Nov 2013 - May 2014

  Business Analyst - Manufacturing

  ☑️Led the integration of Quick Response Manufacturing (QRM) within Microsoft Dynamics NAV, focusing on Inventory Management, Payroll, and Asset Tracking to significantly enhance manufacturing efficiency and reduce costs.☑️Conducted an in-depth ERP system review to identify and implement Lean Manufacturing enhancements, streamlining workflows for Accounting & Finance, Inventory & Warehouse, and Jobs/Planning through strategic add-ons and customizations.

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  JYSK

  May 2014 - May 2017

  Senior ERP Specialist

  ☑️Spearheaded continuous improvement initiatives for the ERP system, enhancing finance and operations workflows by identifying inefficiencies and implementing best practices to streamline processes.☑️Led the selection and implementation of point solutions to address targeted operational needs, driving forward technology enhancements that improved operational efficiency and data insights.☑️Orchestrated the evaluation and selection process for replacing a legacy multi-system solution with a single, integrated ERP solution that consolidated POS, E-Commerce, Warehouse, Transportation, Purchasing, Offers, and Finance, significantly streamlining operations and data management across the organization. Show less

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  Vision33

  May 2017 - Dec 2017

  Solutions Consultant

  ☑️Collaborated closely with prospective customers, sales consultants, and software solution partners to craft and showcase tailored solution architectures that meet current and future business needs. This involved both team-based and individual efforts in preparing and delivering impactful presentations.☑️Conducted comprehensive business requirement analyses through a variety of methods, including reviewing Requests for Proposal, engaging in both in-person and remote discovery sessions, and thorough industry research. This process ensured a deep understanding of client needs, enabling the development of highly relevant and effective solutions. Show less

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  RecycleSmart Solutions

  Jan 2018 - Feb 2019

  Manager of Information Services

  ☑️Managed Recycle-Smart Solutions' IT infrastructure, overseeing both on-premises and cloud platforms within a mixed Windows and Mac environment. This role involved ensuring seamless technology operations across offices in BC and supporting remote workers across Canada. Spearheaded network account access management, enhancing system security and employee accessibility, which was pivotal in facilitating efficient and secure remote work capabilities.☑️Directed the selection and implementation of Dynamics CRM, focusing on enabling our customer service team to efficiently create and track work orders for additional customer services. This rollout of Dynamics CRM's case management features significantly enhanced our customer relationship management capabilities and operational efficiency, directly impacting service delivery and customer satisfaction. Show less

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  Vitruvi™

  Feb 2019 - Mar 2020

  Servant Leader – Outbound Product Manager

  ☑️Collaborated closely with a dedicated tech lead and product designer to drive the evolution of our platform, ensuring it met the specific needs of the fibre construction market, including FTTx and 5G technology installations.☑️Led strategic partnerships with customer development partners, working hand-in-hand to gather feedback, identify key features, and prioritize enhancements that significantly improved the platform's value proposition.

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  Suave Avocado

  Sept 2019 - now

  Principal Consultant

  🥑Spearheaded organizational leadership at Suave Avocado, overseeing Sales & Marketing, daily administration, and the delivery of work products, establishing and nurturing key relationships to drive business growth.🥑Specialized in consulting services focused on enhancing technology utilization within businesses, leveraging modern methodologies in Product Discovery, Design, and Development to streamline operations and boost efficiency.

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  Karuschain

  Mar 2020 - Feb 2021

  Product Manager

  ☑️Led the initiative to ideate a blockchain-based solution for creating a secure, immutable data room for mining claims and exploration, focusing on the benefits of data integrity and provenance offered by blockchain.☑️Guided the project through its conceptual and design stages, developing a robust theoretical framework for the application of blockchain in critical data management within the industry.

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  Rhodium Digital

  Mar 2020 - Oct 2021

  Vice President – Strategy and Technology

  ☁️ Cloud Technologies Advocacy: Championed the adoption and innovative use of cloud and cloud technologies, devising strategic solutions to overcome systems integration challenges and propel businesses toward digital transformation.🔄 Business Process Optimization: Actively contributed to business process optimization efforts at client sites, leveraging technology to streamline operations, enhance efficiency, and drive sustainable growth.🌐 Acumatica Platform Expertise: Led the technical strategy and implementation for the Acumatica platform, providing our clients with robust, scalable ERP solutions tailored to their unique business needs. Show less

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  CGI

  Oct 2021 - May 2022

  Enterprise Resources Planning Consultant

  📝 RFP Response Preparation: Actively participated in the preparation of responses to RFPs for significant projects, showcasing our team's expertise and the robust capabilities of Microsoft Dynamics CRM and the Power Platform to meet complex business needs.💼 Demonstration Environment Setup: Spearheaded the preparation of environments for customer-specific demonstrations, meticulously tailoring use cases to highlight how our solutions can solve real-world challenges and drive efficiency.📊 ERP Configuration for Enhanced Reporting: Worked directly with clients to reconfigure their ERP systems, optimizing the setup to better support critical financial reporting needs. This included refining configurations to improve the clarity and accessibility of Income Statements, Balance Sheets, and Cash Flow reports, thereby empowering businesses with actionable insights. Show less

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  Runding Corporation

  Jan 2022 - Dec 2024

  Director of Product Management

  ☑️Leading the strategic development, launch, and lifecycle management of the Runding Data Tools suite, aimed at revolutionizing data transformations for enterprise PMIS customers. This suite enhances project management solutions with advanced data migration, integration and analytics capabilities.☑️Steering the expansion and market fit refinement of rSchedule for Kahua, focusing on streamlining project management by integrating P6 and MS Project data into the Kahua PMIS, significantly improving project efficiency and data accuracy.☑️Established and executed a comprehensive product roadmap, aligning with evolving market demands and technological advancements to secure Runding's position as an industry leader. Fostered collaboration across engineering, marketing, sales, and customer support teams, promoting a culture of innovation and ensuring cohesive product development and marketing strategies. Enhanced stakeholder engagement by gathering critical feedback for continuous product improvement and ensuring alignment with user needs and industry standards.☑️Mentored and coached the development team on Agile and Scrum methodologies, along with the technical aspects of product development best practices, fostering a highly-skilled, agile, and responsive team environment that accelerates innovation and product excellence. Show less