Manas Das

Experience

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  Associted Computers

  Mar 2007 - Feb 2008

  Hardware Engineer

  • Desktop Assembling.• Desktop, Laptop & printers troubleshooting both hardware & software related issues.• Configuring Network Access (TCP/IP), Installing and managing Domain Configuration, TCP/IP addressing, Configuring and troubleshooting of server with their client.• Maintenance, Installation, & Troubleshooting of various Engineering firm related Application.

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  Samtech Infotech Ltd.

  Feb 2008 - Jul 2010

  System Engineer

  • Desktop, Laptop & printers troubleshooting both hardware & software related issues.• Configuring Network Access (TCP/IP), Installing and managing Domain Configuration, TCP/IP addressing, Configuring and troubleshooting of server with their client.• Maintenance, Installation, & Troubleshooting of various Engineering firm related Application Software like AutoCAD, 3D Max, Adobe Flash etc.• Implementing and Managing a Microsoft Exchange Server 2003 for mail facility.• 1000 mbps LAN connection and setup installation using Fiber Optic or CAT-6 cable with Manageable or Unmanageable Switch & Router concept.• Office System infra-stature installation and configuration, LAN, WAN Network with Rack & Jack panel design for Automation and Instrumentation projects.• Service and Solutions for Marketing, Office Management, Materials, Manpower and Customer Service Management.• Anti virus (McAfee) installation & file Up-gradation wherever required.• Preparing Technical Documentation and MIS-works. Show less

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  IBM Info Services

  Aug 2009 - Jul 2010

  Windows Administrator

  • Providing Technical Support on Systems, Network problems, Various Application Software & Hardware troubleshooting and Diagnosis for more over 250 client user’s site.• Configure platform for Windows Server 2003 & Windows XP client operating system using Domain, DHCP, DNS, VPN, IIS, GPO concept.• Maintenance, Installation & Troubleshooting of Various Telecom Domain related Application Software (Like PACS, eCRM, iCRM, ORACLE 8i, TIVOLI Client, AQT, AT&T etc).• Configuring & troubleshooting of issues of Lotus Notes 7.0.2 for mail facility.• Providing the L1 Wi-Fi Network Support.• Network Vulnerability Scanning through NESSUS & Close the high & medium vulnerabilities. • Anti virus (Symantec) Definitions file Up-gradation wherever required & Windows Security Patch updating from WSUS server.• Handling System Security Audit (Under Bharti Security Policy).• As a part of incident management, daily call management through Call Management Application.• Managing Helpdesk & Asset Management Tool (AMT).• As a part of Asset management updating / adding any Install, Move, Add or Change of asset (IMAC).• Maintaining the proper Escalation Matrix & SLA.• Communicated with different branches of Airtel and attending users’ problem.• Generating reports on incident management & asset management for reporting to higher management. Show less

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  ITC Infotech

  Jul 2010 - Jun 2012

  Windows Server Administrator

  • Configure platform for Windows Server 2008 & Windows client operating system using Domain, DHCP, DNS, VPN, GPO concept.• Implementing, managing, and maintaining Microsoft Windows Server 2003 with advance network infrastructure in Active Directory database environment.• Managing Daily-Weekly-Month end LTO Backup & Restore by Legato Networker Server.• Providing Technical Support on Systems, Network problems, Various Application Software & Hardware troubleshooting and Diagnosis for more over 750 client user’s site.• Configuring & troubleshooting of issues of Lotus Notes 8.5 for mail facility.• Installation and front-end support on SAP 710.• Security policy and patches implementations using Unicenter utilities.• Providing the L1 Wi-Fi Network Support. Show less

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  Tata Consultancy Services

  Jul 2012 - now

  • Technical Project Manager

    Dec 2016 - now

  • Wintel-VMware Admin

    Jul 2012 - Nov 2016