
Christopher Keller
Quality System Management Rep

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About me
Retired Quality Manager
Education

Bloomsburg Area Senior High School
1983 - 1985HS Diploma College PrepActivities and Societies: Student Council President

Bloomsburg University of Pennsylvania
2002 - 2004M.Ed. Business Education 4.0 GPA
Bloomsburg University of Pennsylvania
1985 - 1989B.S. Business Administration 3.67 GPA Cum Laude
Case Western Reserve University School of Law
1989 - 1992J.D. Law 3.3 GPAActivities and Societies: Case Western Reserve University Law Review
Experience

RR Donnelley
Mar 1998 - Feb 2011Quality System Management RepResponsible for leading the Quality and ISO 9001:2008 compliance efforts at RR Donnelley's Bloomsburg, PA manufacturing facility. RR Donnelley is the world's premier full-service provider of print and related services with over 60,000 employees worldwide. The Bloomsburg facility is a 376,000 sq. ft. high-volume book manufacturing plant running three shifts and employing 350 people. I directed the facility towards higher levels of quality and increased customer loyalty by ensuring that a quality system was established, maintained, and improved. I identified, analyzed and implemented techniques and procedures for continuous quality improvements. Provided leadership in the support, facilitation and coordination of all division-wide process improvement activities (e.g. ISO, Best Practices etc.). Worked with department resources to facilitate continuous improvement efforts. Coached and taught continuous improvement concepts. Show less

KYDEX, LLC
Feb 2011 - Mar 2013Quality ManagerResponsible for the implementation, maintenance, and improvement of the Quality Management System and Environmental Management System at one of the world’s premier manufacturers of thermoplastic sheet. Served as a key member of the management team by successfully leading a staff of five quality professionals and various cross-departmental teams in the areas of:* ISO 9001:2008 and 14001:2004 certifications. World-class document control system for work instructions, procedures, visual aids, quality records, etc. Effective corrective and preventive actions, as well as ISO internal audit program. Managed the gauge calibration program for inspection and test equipment (approx. 375 calibrated devices).* Developed and analyzed statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of products. Coordinated, supported, and performed finished and in-process product testing and inspection activities. Coordinated the FAR25.853 heat release and smoke density product testing program for aviation and mass transit. Administered the raw material inspection and testing program. Facilitated the planning and completion of supplier approvals, evaluations and audits.* Formulated and maintained strategic and tactical quality control objectives. Planned, promoted, and organized training activities related to product quality and reliability; Interfaced with customers directly and indirectly through sales organization regarding quality issues to ensure that customer satisfaction and product quality is achieved; * Led and championed continuous improvement projects through the use of quality tools, statistical process control, lean manufacturing, six sigma, etc. Show less

SCHOTT
May 2013 - Apr 2014Integrated Management Systems Program ManagerMy achievements include maintaining and improving the ISO 9001:2008 Quality Management System (QMS) and ISO 14001:2004 Environmental Management System (EMS) for SCHOTT’s flagship Advanced Optics manufacturing facility. Re-engineered several key functional programs including: internal audits, document and record control, corrective actions, nonconforming product, vendor evaluation, training, inventory management, objectives communication, and management reviews. Also led Lean Management. Success required leadership of direct reports and diverse, cross-departmental teams. Show less

OTEX Specialty Narrow Fabrics™
May 2014 - Aug 2019Director of Quality Control and AssuranceResponsible for the completeness, control, maintenance, and continuous improvement of all quality control and quality assurance processes at the USA’s premier manufacturer of specialty and fire-resistant webbing, elastics, bindings, and tapes. Maintain ISO 9001:2008, NFPA, and UL compliance. Direct, plan and coordinate the OSNF quality control program ensuring that the on-going production of products is consistent with established standards and specifications. Supervise the activities for all testing/lab personnel and ensure that there are sufficient and adhered-to controls for all in-coming materials as well as out-going finished product. Oversee/coordinate all customer and internal testing requirements. Establish and maintain a waste/scrap reporting system which includes root cause and statistical analysis leading to process improvement. Respond to, research root causes and identify/implement counter-measures for all customer complaints. Serve as a role model for OSNF’s vision, philosophies, values, goals and strategic initiatives. Show less

SIMONA AMERICA Industries
Sept 2019 - Jan 2022Quality ManagerSAI is a 24/7 manufacturer of a diverse range of high quality thermoplastic sheet and semi-finished parts supporting customers in the industrial chemical processing, semiconductor equipment, food and beverage, playground, bathroom partition, outdoor furniture, boating, signage, orthotics, and other industries. SAI produces a wide array of plastic types for different applications including HDPE, HMWPE, PPH, PPC, FRPP, FRP3, PVC1, PVC2, CRP1, PVDF, ECTFE, and many others. The Quality Manager role ensures products are consistently delivered that meet or exceed defined standards and customer expectations. I track, record, and report extensive quality data to assess and improve performance. I collaborate with the management team and line production to achieve the most accurate and efficient quality assessments. I implement Root Cause Analysis and other quality tools in response to customer complaints and nonconformances, I also maintain third-party quality certifications (ex. FM 4910, UL, NFPA). Show less

Potential availability for special project, temporary, part-time, or contract opportunities.
Jan 2022 - nowRetired Quality ManagerI am now retired after a long and successful Quality career in the Plastics Manufacturing, Textiles Manufacturing, Glass Manufacturing, and Printing/Book Manufacturing industries. I may have potential availability for interesting special projects, temporary, part-time, or contract opportunities (on-site local to Berwick, PA 18603 or remotely via tele-commuting).
Licenses & Certifications

ISO 14001:2004 EMS Lead Auditor
BSI
Global Standards for Plastic Certification (GSPC) Level 1
Pennsylvania College of Technology
Certified Quality Auditor (CQA)
ASQ
Lean Six Sigma Black Belt
Pennsylvania College of Technology
ISO 9001:2008 QMS Lead Auditor
BSI
ISO 9001:2000 Internal Auditor
NEPIRC
Six Sigma Green Belt
RR Donnelley
Certified Manager of Quality/Organizational Excellence (CMQ/OE)
ASQ
Certified Quality Technician (CQT)
ASQ
Certified Quality Process Analyst (CQPA)
ASQ
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