Omar Assaf

Omar Assaf

Student Technician

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location of Omar AssafBuffalo-Niagara Falls Area

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  • Timeline

  • About me

    Junior System Administrator at INSPIRE 💻|| SUNY Buffalo State University Alumni 🐯🎓

  • Education

    • Niagara County Community College

      2018 - 2020
      Associate of Science - AS Computer Science

      GPA: 3.35/4.0

    • Buffalo State College

      2022 - 2023
      Bachelor of Science - BS Computer and Information Systems

      GPA: 4.0/4.0

  • Experience

    • Orleans/Niagara BOCES

      Sept 2016 - Jun 2018
      Student Technician

      · MS Office: MS Word, Excel, Access & PowerPoint.· PC Hardware: Configuration, installation, and repair of software and hardware. · Networking: Creating, testing, and routing network cables, i.e., RJ45 with Cat-5 cables.

    • Dunkin'​

      Jul 2018 - May 2022
      Manager

      · Labor management, including hiring and training associates, creating work schedules, delegating work, and evaluating employee performance.· Daily operations, included managing paperwork, analyzing weekly sales numbers, ordering supplies, and performing opening and closing duties.· Customer care, including greeting customers, providing prompt and helpful service, and handling customer complaints in a professional manner.

    • Buffalo State College

      May 2022 - Dec 2023
      Information Technology | Client Systems

      · Installing, configuring, and troubleshooting instructional, faculty, and staff workstations.· Provide in-person and phone support for faculty/staff for various issues. · Troubleshoot and resolve logon, printer, email, and application issues while utilizing team dynamic software for work orders.· Use of remote Desktop and Remote Assistance to help resolve many user issues. · Imaging, deploying, and connecting computers (PC's & Mac's).

    • West Herr Automotive Group

      Sept 2023 - Dec 2023
      Technology Support Specialist

      · Support technology department in hardware installation, maintenance, and repair.· Provide Help Desk support for end-users.· Install and update software, and manage licenses.· Assist with network setup and troubleshooting.· Maintain documentation and enforce security measures.· Offer user training and stay updated on technology trends.· Onsite installation of corporate and OEM hardware.

    • INSPIRE

      Feb 2024 - now
      PC Support Technician
  • Licenses & Certifications

    • IT Essentials

      Cisco Networking Academy
      Jun 2017
    • AWS Cloud Practitioner Essentials

      Amazon Web Services (AWS)
      Mar 2023
    • Introduction to Cybersecurity

      Cisco Networking Academy
      Oct 2017
    • NDG Linux Essentials

      Linux Professional Institute (LPI)
      May 2018
    • AWS Compute Services Overview

      Amazon Web Services (AWS)
      Mar 2023