Angela Spackman

Experience

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  Custom Syndicated Research

  Jan 1992 - Jan 1996

  Director of Data Services
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  C/J Research, Inc.

  Jan 1996 - Jan 2000

  Study Director
• 

  SPSS

  Jan 2000 - Jan 2007

  MR Training Manager
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  Verge Consulting

  Feb 2007 - Sept 2010

  Independent Consulting/Training

  Verge Consulting created custom service solutions for data collection software users. Delivered consulting on migration plans, standard and customized training, and custom applications for organizations around the Data Model. Created and maintained multiple training manuals and training exercises for students.

• 

  Convergys

  Sept 2010 - Sept 2020

  Helping the ConvergysCx Platform development team to succeed in the agile process to achieve our goals. Primary responsibilities involve resolving team member impediments, facilitating all agile process meetings, helping the team stay on task, and encourage/support all team members to help promote a good team environment.

  • Scrum Master, Cx Development Team - Innovation Analytics and Technology

    Feb 2018 - Sept 2020

  • Manager Analytic Application Development, Convergys Analytics

    Jul 2015 - Feb 2018

  • Analyst - Business Systems

    Sept 2010 - Jul 2015
• 

  Concentrix

  Feb 2018 - now

  Work with multiple development teams to help create priorities and maintain the team's backlog. Work with stakeholders to ensure the epics meet their goals. Collaborate with each team for creating and defining user stories. Create sprint goals to ensure teams stay on track. Helping the ConcentrixCX Platform development team to succeed in the agile process to achieve our goals. Primary responsibilities involve resolving team member impediments, facilitating all agile process meetings, helping the team stay on task, and encourage/support all team members to help promote a good team environment.

  • Product Owner, Cx Innovation Analytics and Technology

    Sept 2020 - now

  • Scrum Master, Cx Development Team - Innovation Analytics and Technology

    Feb 2018 - Sept 2020