Giovanni P. De Regil

Giovanni P. De Regil

Sales and Support Manager

Followers of Giovanni P. De Regil912 followers
location of Giovanni P. De RegilMexicali, Baja California, Mexico

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  • Timeline

  • About me

    AI and Tech Enterpreneur

  • Education

    • Harvard Medical School

      -
      Certificate Responding to Chemical, Nuclear and Biological Weapons
    • Massachusetts Institute of Technology

      -
      Professional Certificate Entrepreneurial Negotiations, The MIT Way
    • Universidad de Guadalajara

      -
      Associate's degree Graphic Design
    • Universidad de Guadalajara

      -
      High School Science
    • ITT Technical Institute

      -
      Bachelor's degree Business Administration, Management and Operations
    • Universidad Autónoma de Baja California

      -
      Professional Certificate Engineering
  • Experience

    • AT&T

      Mar 2013 - Aug 2015
      Sales and Support Manager

      -Develop new customers by building positive rapport with the company's products or services.-Set policy on customer satisfaction issues including returns, refunds, faulty goods or equipment.-Hire new employees that are highly skilled at their jobs as well as being personable with customers.-Work hand in hand with the accounting department to oversee the company's financial concerns.-Recommend new products or services that will help grow the company.-Investigate customer complaints and take appropriate action when necessary.-Ensure that all customers are treated in a professional manner from start to finish of every business transaction. Show less

    • Solar Energy Solutions

      Aug 2015 - Dec 2018
      Chief Technology Officer

      -Optimize company's technology infrastructure-Design, architect and implement the company's technology stack-Work with Product Management to understand users' needs and how to build products that deliver value-Work with Design and Development to understand emerging technologies and help the company stay ahead of the curve-Develop and maintain the company's development process-Manage third party engineers, consultants, vendors and freelancers in order to build out the company's tech stack and projects in a timely manner Show less

    • We-Propel

      Nov 2019 - Jan 2021
      Chief Technology Officer

      -Ensure company project goals are met within scope, schedule, and budget constraints-Manage cross-functional teams to deliver on key initiatives; manage supplier relationships; manage onboarding and customer service; manage support services (HR, IT)-Monitor for compliance across all markets-Develop successful organizational change management strategies that increase overall productivity with minimal disruption-Ensure all internal and external contacts adhere to customer service standards-Mentor and develop direct reports in these areas: onboarding, customer service, logistics, project management-Promote a culture that supports company values and code of conduct-Lead performance planning process to ensure organizational goals are met, remove any barriers for success, and develop individual objectives accordingly-Enhance departmental processes through continuous improvement initiatives Show less

    • Sales-Hub

      Aug 2021 - Aug 2024
      President and Founder

      - Monitor daily operations and long-term strategy to ensure that the company maintains a competitive advantage.- Provide leadership and vision to increase company sales.- Evaluate the profitability of new products before their release to the general public.- Evaluate the feasibility of new ideas and maximize company's productivity.- Ensure that research and development projects meet agreed upon goals. - Manage vendor relationships, order placement, manufacturing processes, and product delivery.- Identify potential risks to a project or department.- Implement strategies to overcome those risks. - Oversee all legal proceedings within the organization to ensure compliance with local laws and regulations .- Maintain strong relationships within the industry and with regulators. Show less

    • InAPP Ads

      Dec 2021 - Dec 2022
      President

      -Development of business strategies to lead to profitable growth, customer satisfaction and superior products/services.-Management and overseeing of departmental managers.-Risk management of operations by anticipating possible future issues, identifying problems before they arise and planning for potential events.-Decision making through analysis of data collected, generating reports and implementing changes to improve company and product quality.-Top level communication with stakeholders, employees and customers.-Setting vision for company and its products/services.-Evaluation of financial performance.-Ensure the achievement of corporate goals through the reduction in expenditure and increase in revenue to meet budgets. Show less

    • Custom Software Solutionz

      Jan 2022 - Sept 2023

      -Design, develop, and implement custom IT solutions and strategies for various industries.-Advanced automation of business processes, ensuring compliance to international, federal and state level regulations.-Improved the quality and relevance of AI algorithm results for media-related searches for Fortune 500 companies.-Overseeing content targeting and content safety evaluation projects for the leading online video streaming company.-Conduct market research, ad targeting evaluation, and full sales experience reviews for the leading social media company. -Creation of an asset management platform and distributed in a SaaS model.-Development of a web-based software solution in a SaaS model for the 2016 local elections.-Design and development of CRM and inventory management software for an international real estate company. Show less -Responsible for all aspects of information security in the organization.-Develops and implements the information security strategy.-Enforces information security policies and procedures.-Manages risk by identifying and assessing vulnerabilities and threats.-Responds to information security incidents.-Develops information security policies and procedures.-Ensures compliance with information security standards.-Manages third party risk.-Develops strategic information security goals and objectives that align with the organization's business plan.-Protects enterprise data by implementing appropriate data loss prevention measures. Show less

      • Chief Executive Officer

        Dec 2018 - Sept 2023
      • Chief Information Security Officer

        Jan 2022 - Jun 2023
  • Licenses & Certifications

    • FCE

      University of Cambridge
      Jan 2007
    • The Berlitz Test of Speaking Skills

      BERLITZ
      Jan 2013
    • TOEFL

      Educational Testing Service (ETS)
      Nov 2014