Sisipho Sidiya

Experience

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  Kovacs UWC Student Village

  Jan 2018 - Aug 2018

  Administrative Assistant

  I helped in legal binding documentation and query communication with (Suppliers and Clients). Moreover, a help on collecting approved resident data.

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  Second Chance Matric Support Programme - Vulamazibuko H.S Centre

  Aug 2018 - Dec 2021

  Personal Assistant

  I assist my centre manager in allocating hours for tutors to teach, with the regulation of the district office. Provide weekly reports and create easier and innovational communication channels within the centre and students. Lastly, to capture data of students and manipulate an average of 300 students per phase, into information required by the SCMSP offices.

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  Life St Mark's Clinic

  Nov 2021 - Jan 2022

  Medical Secretary

  I am developing a seamless electronic administration and digital ecosystem for NMW Practice (a practice for a Specialist Psychiatrist) through an Enterprise Management System, as well as maintaining its operational process.

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  Life Healthcare

  Feb 2022 - Mar 2023

  Practice Administrator

  I've established and fine-tuned a personalized electronic system that streamlines communication for our medical practice. This system enhances interactions with patients, referrals to other practices/organizations, and internal staff, making the process more efficient. I'm currently developing this system on a third-party platform to ensure compliance with POPIA and HIPAA regulations.I actively engage with various stakeholders to ensure clarity and negotiate financial matters. This includes discussions with medical aids, patients, support staff, and practice suppliers.The doctor is highly satisfied with my contributions. Despite managing my academic commitments, my dedication and strong work ethic have significantly boosted the practice's profitability. As a result, my employer, a psychiatrist at Life Group, has gained a stellar reputation for her work performance and admission rates at Life St Mark's Clinic. Show less

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  University of the Western Cape

  Feb 2024 - Apr 2024

  Data Research Analyst Assistant

  As a Data Analyst within the Deputy Vice-Chancellor's Academic unit, specifically under the Lifelong Learning Department at the University of the Western Cape, my role is integral to a team dedicated to elevating Tutor Performance across the university's academic platforms. My contributions are centered on leveraging comprehensive data analysis to inform and guide strategic decisions, ensuring that our efforts are rooted in solid evidence. This involves the systematic collection, processing, and interpretation of data related to tutor performance metrics, with the objective of identifying patterns, trends, and areas for improvement. Through this analytical framework, we aim to implement targeted interventions that enhance the overall educational experience, thereby directly impacting the quality of teaching and learning within the institution. My work supports the broader mission of the university to foster an environment of continuous improvement and excellence in education, facilitated by data-driven insights and actions. Show less