
James Greaves
Software Trainer

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Connect with James Greaves to Send Message
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About me
Training and Digital Learning Lead
Education

CIPD
-Certificate In Training Practise
Microsoft Certifications
2016 - 2016Microsoft Dynamics CRM for Sales Management
Experience

Elecosoft
Jan 2007 - Jan 2008Software TrainerI was responsible for training end users in the use of project management software to manage timeframes and costs on construction and engineering projects.

Eviivo
Nov 2008 - Oct 2009Installations and Training AdvisorI would train users to use the Eviivo system to promote and manage small hotels and guesthouses. I was also responsible for setting up online booking systems and booking pages.

Ramtac Computer Systems
Oct 2009 - Apr 2011Training ConsultantMy role involved training users on a business management and accounting system. I was also responsible for configuring software to fit users requirements.

Elecosoft
Apr 2011 - Sept 2013I led Asta Development's training function. I was responsible for the effectiveness of the department and the quality of the training delivered. Training end users in the use of project management software to manage timeframes and costs on construction and engineering projects. I wrote user guides for tailored software solutions, I produced the documentation on a construction site diary program and Asta developments risk analysis package.
Senior Software Trainer
Mar 2013 - Sept 2013Software Trainer
Apr 2011 - Apr 2013

Omniplex Learning
Sept 2013 - Apr 2016TrainerTraining and consultancy on the e-learning authoring tools Articulate Storyline and Articulate Studio.

Preact
Apr 2016 - Apr 2023Training on Microsoft Dynamics 365 and ClickDimensions
Training and Digital Learning Lead
May 2022 - Apr 2023Software Trainer
Apr 2016 - Apr 2023

ANS Group
Apr 2023 - nowTraining and Digital Learning Lead
Licenses & Certifications

Microsoft Certified Trainer 2018-2019
Nov 2018
Microsoft Certified: Power Platform Functional Consultant Associate
MicrosoftApr 2021
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
MicrosoftDec 2022
Microsoft Dynamics 2016 Customer Service
Microsoft
Microsoft Certified: Power Platform Functional Consultant Associate
MicrosoftAug 2023
Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate
MicrosoftNov 2023
Microsoft Dynamics 365 for Field Service
MicrosoftJan 2020
Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
MicrosoftJan 2020
MS: Microsoft Dynamics CRM 2016 Sales
MicrosoftJul 2016
MS: Microsoft Dynamics CRM 2016 Customization and Configuration
MicrosoftOct 2016
Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
MicrosoftOct 2023
Microsoft Certified: Dynamics 365 for Sales Functional Consultant Associate
MicrosoftAug 2019
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