James Greaves

James Greaves

Software Trainer

Followers of James Greaves551 followers
location of James GreavesWatford, England, United Kingdom

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  • Timeline

  • About me

    Training and Digital Learning Lead

  • Education

    • CIPD

      -
      Certificate In Training Practise
    • Microsoft Certifications

      2016 - 2016
      Microsoft Dynamics CRM for Sales Management
  • Experience

    • Elecosoft

      Jan 2007 - Jan 2008
      Software Trainer

      I was responsible for training end users in the use of project management software to manage timeframes and costs on construction and engineering projects.

    • Eviivo

      Nov 2008 - Oct 2009
      Installations and Training Advisor

      I would train users to use the Eviivo system to promote and manage small hotels and guesthouses. I was also responsible for setting up online booking systems and booking pages.

    • Ramtac Computer Systems

      Oct 2009 - Apr 2011
      Training Consultant

      My role involved training users on a business management and accounting system. I was also responsible for configuring software to fit users requirements.

    • Elecosoft

      Apr 2011 - Sept 2013

      I led Asta Development's training function. I was responsible for the effectiveness of the department and the quality of the training delivered. Training end users in the use of project management software to manage timeframes and costs on construction and engineering projects. I wrote user guides for tailored software solutions, I produced the documentation on a construction site diary program and Asta developments risk analysis package.

      • Senior Software Trainer

        Mar 2013 - Sept 2013
      • Software Trainer

        Apr 2011 - Apr 2013
    • Omniplex Learning

      Sept 2013 - Apr 2016
      Trainer

      Training and consultancy on the e-learning authoring tools Articulate Storyline and Articulate Studio.

    • Preact

      Apr 2016 - Apr 2023

      Training on Microsoft Dynamics 365 and ClickDimensions

      • Training and Digital Learning Lead

        May 2022 - Apr 2023
      • Software Trainer

        Apr 2016 - Apr 2023
    • ANS Group

      Apr 2023 - now
      Training and Digital Learning Lead
  • Licenses & Certifications

    • Microsoft Certified Trainer 2018-2019

      Nov 2018
    • Microsoft Certified: Power Platform Functional Consultant Associate

      Microsoft
      Apr 2021
    • Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate

      Microsoft
      Dec 2022
    • Microsoft Dynamics 2016 Customer Service

      Microsoft
    • Microsoft Certified: Power Platform Functional Consultant Associate

      Microsoft
      Aug 2023
    • Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate

      Microsoft
      Nov 2023
    • Microsoft Dynamics 365 for Field Service

      Microsoft
      Jan 2020
    • Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate

      Microsoft
      Jan 2020
    • MS: Microsoft Dynamics CRM 2016 Sales

      Microsoft
      Jul 2016
    • MS: Microsoft Dynamics CRM 2016 Customization and Configuration

      Microsoft
      Oct 2016
    • Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate

      Microsoft
      Oct 2023
    • Microsoft Certified: Dynamics 365 for Sales Functional Consultant Associate

      Microsoft
      Aug 2019