Stephanie Lavoie

Experience

• 

  Inspriations Nail Spa

  May 2002 - Dec 2010

  Owner

  Sole proprietor of an extremely busy nail salon. Executed all roles of a functioning business, including taxes, logistics, ordering, services rendered, payroll, sales, managerial duties. Built solid, lasting relationships with dozens of clients with whom I got to spend 45 minutes with every two weeks.

• 

  Dassault Systemes SolidWorks

  Dec 2010 - Apr 2018

  Manager, OTC Processes and Training

  - Authored the Order Management Handbook for complex CRM management systems, rules and regulations to ensure consistency, that was adopted and mandated globally to a team of 25+ - Increased efficiency and productivity through new and effective training techniques and measurement of team performance

• 

  Dassault Systèmes

  Dec 2010 - Apr 2013

  Order Management Specialist

  - Quickly learned to navigate complex CRM and communication systems to ensure correct and efficient order processing- Outperformed quotas every month, processing approximately 1,100 orders of software licenses on a global scale

• 

  Dassault Systèmes

  Apr 2018 - now

  Enhancing relationships with hundreds of customers in the Central United States region and streamlining operations for sales teams to improve business performance.

  • Partner Sales Manager

    Apr 2023 - now

  • Inside Territory Sales Manager

    Apr 2018 - Aug 2023