Jim Kliss

Experience

• 

  Indiana University Bloomington

  Jan 2004 - Jan 2005

  Technology Assistant

  Provided in-person help desk support for both students and staff.• Specialized in OSX related issues.• Worked with the larger support team to solve individual as well as wide-ranging technical problems.

• 

  Kliss Enterprises, Inc d.b.a. Kliss Electronics

  Jan 2005 - Jan 2018

  IT Specialist & Accounts Receivable and Logistics

  Accounts receivables management, including warranty entitlement and processing.Shipping and receiving, including programming custom parts management software. Design, development and maintenance of the corporate website.Support of all other areas of daily operation including customer relations, advertising, and accounting.In-Home service of home and small office computers, and installation of home and small office networking solutions.

• 

  Electronic Service Dealers Association

  Jan 2006 - now

  Webmaster

  Maintained ESDA website and set up and administered Association email list.• Trained other industry professionals in the use of new technologies to improve business function and customer relations.

• 

  Zillow

  Aug 2018 - now

  • Production Support Engineer - ShowingTime Operations

    Apr 2021 - now

  • Associate Manager, Customer Support - ShowingTime Operations

    Aug 2019 - Apr 2021

  • Technical Support Specialist - ShowingTime Opperations

    Aug 2018 - Aug 2019