Experience

• 

  Universitas pelita harapan (uph)

  Jan 2016 - Jan 2018

  - Planning, Organizing and Monitoring feedback to maintain institutional quality standard- Provide a comprehensive data analysis regarding the feedback result with thorough explanation to the stakeholder- Leading and managing interns with pro-active communication.- Develop Internal Quality Assurance system to support the Institutional Quality Standard

  • Institutional Quality Enhancement and Assurance (IQEA) Staff

    Jan 2016 - Jan 2018

  • Customer Service Assistant

    Jan 2016 - Jan 2016
• 

  Pt bank danamon indonesia, tbk.

  Jan 2018 - Jan 2022

  Business relations specialist

  - Building relationship with customer through service excellences to provide customers' needs- Provide new leads and prospecting client to become customer of Bank Danamon Indonesia- Helping customer in expanding their businesses by analyzing their needs and arranging working capital proposal- Maintaining existing customers by giving products update and cross-selling based on their needParticipated in whole Credit Process from arranging proposal to loan disbursement .

• 

  Bank ocbc nisp

  Jan 2022 - now

  Relationship manager

  - Building relationship with customer through service excellences to provide customers' needs- Planning, organizing and analysis individual performance to achieve the revenue target.- Collaborating with several divisions to optimize the disbursement process- Creating and contributing in community event to attract new leads and build customer engagement.