Louis Cortezzo

Experience

• 

  Alliance Energy Partners

  Jan 2000 - Jan 2001

  Station Manager

  • Led, directed, and managed all station functions ensuring staff members provided service that met or exceeded customer expectations.• Managed and developed the station staff through hiring, training, scheduling, and coaching.• Completed daily business, sales, and operations reports.• Analyzed statements and reports to ensure station goals were met.• Maintained compliance with policies, procedures, rules, standards, customer demands, and governmental/regulatory requirements.

• 

  Hi-Land Farms

  Jan 2001 - Jan 2013

  Managing Director

  • Managed all aspects of daily operations including staff, office, warehouse, equipment, and vehicles.• Negotiated prices with suppliers; set consumer pricing.• Ensured customer needs were met in a timely manner.• Reconfigured warehouse layout to optimize space utilization.• Revised sales routes to aid in reducing expenses.• Analyzed financial data and prepared sales reports.

• 

  Zelich Farms

  Jan 2006 - Jan 2013

  Owner

  • Oversaw all operations of a wholesale food distributor.• Established/maintained contact with suppliers.• Scheduled regular client meetings to further enhance the customer service experience.• Negotiated sales and purchase agreements.• Researched market trends and devised marketing strategies. • Prepared/maintained company budget.• Realized annual growth through increased revenue, sales conversion rate, and customer acquisition.

• 

  Mint Hill Police Dept

  Jan 2022 - now

  Law Enforcement Officer

  • Investigated a variety of crimes including fraud/cyber fraud, identity theft, and forgery.• Composed written reports and field notes of investigations and patrol activities.• Enforced local, state, and federal laws, protecting the citizens of Mint Hill.