Fernanda Brasileiro

Experience

• 

  Secrelnet Informática Ltda.

  Jan 2008 - Jan 2009

  Intern

  Elaborating newsletters

• 

  Diário do Nordeste

  Mar 2010 - Jul 2016

  Editor of TVDN and Assistant Editor of the Photo/Video department of Diário do Nordeste Coordinate and manage all content of TVDN,(first webTVs of Brazil´s Northeast region)Responsible for planning strategies, managing the website and the YouTube channel, producing, capturing images and editing videos. Develope content for social networks, such as Facebook, Instagram, Snapchat and Youtube, related to the TVDN website and planned and executed major events coverage, such as the 2014 World Cup Exibir menos

  • Editor of TVDN

    Mar 2014 - Jul 2016

  • News Reporter

    Jan 2011 - Jan 2016

  • Coordinator of TVDN/Reporter

    Nov 2011 - Jan 2014

  • Intern

    Mar 2010 - Jan 2011
• 

  XX CBA

  Jan 2014 - Jan 2014

  Writer Freelance
• 

  Accenture Portugal

  Jun 2017 - Jan 2022

  ▪ Develop and implement new business processes, with focus on efficiency▪ Manage effective workload distribution throughout different Processes and Teams, considering existing SLAs and KPIs▪ Perform coaching on KPI expectations and provide career development support▪ Recruitment interviews for internal and external open positions▪Manage a team of associates and new associates to ensure team performance is delivered and met in accordance to project expectations▪Coordinate internal mentoring program for women Exibir menos

  • Team Lead - Business Process Services

    Jan 2018 - Jan 2022

  • Subject Matter Expert

    Mar 2018 - Nov 2018

  • Data Analyst

    Jun 2017 - Jan 2018
• 

  Microsoft

  Jan 2022 - now

  AI Operations Manager