Christopher Thayer, MPS

Experience

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  Mike Nyman Photography

  May 2006 - Jan 2012

  Senior Sales Manager

  - Focused on creating friendly customer experience; resulted in customer loyalty, client expansion and increased sales.- Processed photos in a fast paced environment in a short, specified time frame to meet customer requests.

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  ECI Biotech

  May 2010 - Sept 2011

  Quality Analyst

  - Performed root cause analysis and implemented corrective action for process related concerns.- Dramatically expanded portfolio of SOPs and trained employees in timely manner.- Researched and audited new clients while strengthening existing clientele.

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  Suffolk University

  Jan 2011 - Jan 2014

  Suffolk University Student Alumni Association President

  - Organized Suffolk Alumni and Undergraduate events throughout my senior year.

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  Suffolk University Law School - CLE

  Sept 2011 - Aug 2014

  Suffolk Law Library Circulation Desk Supervisor

  - Managed multiple requests from patrons in a timely manner to ensure satisfaction with library services.- Instructed staff of 12 to ensure coverage of the circulation desk with consistency and competence.

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  Formaggio Kitchen - Cambridge

  Sept 2014 - May 2015

  Events Coordinator and Delivery Driver

  - Coordinated with award winning chefs in various Boston neighborhoods to develop informative and innovative cooking classes unique to the community.- Organized, marketed, and instructed emotionally engaging classes; experienced 300% increase in classes monthly.- Administered weekly in-store tastings with employees and producers to drive a better customer experience.- Efficiently executed catering and restaurant deliveries in a fast-paced environment to ensure customer satisfaction.- Trained new employees on delivery and shelve skills to promote cross-department synergy. Show less

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  Bozzuto

  May 2015 - Apr 2018

  Sales and Marketing Associate

  - Understood the critical touch points of residents and delivered on them to ensure a positive customer experience; resulted in a 72% renewal rate between January 2016 - September 2017 (company goal 50%).- Averaged 42% closing ratio on leases from June 2015 - September 2017 (company standard 30%); including a lease-up period. - Worked with upper management team initiating effective strategies to build positive reviews for the community.

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  United States Army Reserve

  May 2018 - now

  Individual Ready Reserve (IRR) - Members of the Individual Ready Reserve (IRR) are trained Soldiers who may be called upon and mobilize during a time or war or national emergency, to replace Soldiers in active duty and Army Reserve units. The IRR consists of trained individuals who have previously served in the Active Army or Selected Reserve. It is comprised primarily of Soldiers who need to fulfill their Military Service Obligation (MSO) under Section 651 of Title 10 USC.

  • Captain (CPT) - IRR

    Oct 2024 - now

  • Captain (CPT) - S3

    Nov 2023 - Oct 2024

  • First Lieutenant (1LT) - Assistant S2/S3

    Apr 2020 - Nov 2023

  • Second Lieutenant (2LT) - Platoon Leader, Assistant S4

    Oct 2018 - Apr 2020

  • Specialist (O9S)

    May 2018 - Oct 2018
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  325th Transportation Company

  Oct 2018 - Sept 2020

  Platoon Leader

  - Interim Company Commander during four day Battle Assembly at Fort Dix, NJ.- Oversee the operations, advancement, and safety of 40 soldiers.- Responsible for the oversight of $10 million worth of equipment.- Plan and successfully execute mission essential tasks.

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  Isle Brewers Guild, LLC

  Jun 2019 - Oct 2019

  Packaging Technician (Part Time)
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  Vista

  Oct 2019 - Mar 2021

  Account Executive

  - Built and maintained a sales pipeline to hit monthly revenue and membership signup goals; led to 170% to overall goal for 2021- Assisted with training and mentoring new team members on the Acquisition Team- Performed consultative sales techniques to sell a SaaS ProShop Solution to C-Suite executives, Purchasing Managers, Marketing Directors, and owners who purchase print and promotional materials on behalf of their organization- Worked with acquisition managers, marketing team, design team, custom quote team, and strategy and operations team to identify industry trends and prioritize customer feedback- Scouted and qualified new clients from various industries utilizing phone and video demonstrations Show less

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  A Co., 1-304th Regiment, 98th Infantry Training Division (IET)

  Sept 2020 - Jan 2023

  Executive Officer

  - Awarded Army Achievement Medal for recruiting tactics- Locate and recruit highly skilled and coachable Soldiers in the New England area who are looking for career advancement, additional responsibilities, and who exemplifies the warrior ethos- Maintain Top 3 Drill Sergeant recruitment conversion in Battalion and Division- 100% success rate for candidate graduation from Drill Sergeant Academy- Construct and present CONOPs/OPORDs in a timely manner to effectively disseminate commander’s intent of operation(s)- Implement logistical plans and training strategies to ensure all 19 Alpha Company Soldiers stay in a ready-fight status at all times- Handle administrative duties of Alpha Company with a focus on day-to-day operational activities- I actively participate during Annual Training at Fort Jackson, South Carolina. It is my responsibility to provide coaching, guidance, and complementary training for ~120 trainees and ~ 20 Drill Sergeants while supporting the mission of the Drill Sergeants at Advanced Individual Training (AIT). I ensure the Army Warrior Ethos is upheld by all trainees while educating trainees on the seven core Army Values. I provide a safe learning environment where trainees are challenged both educationally and physically to become a better Soldier on and off the battlefield. I accomplish this by being an example of a highly disciplined and motivated Soldier in the US Army and answer questions by trainees fully and truthfully. I also assist Drill Sergeants in completing mandatory training tasks in an effective, efficient, and safe manner such as Land Navigation, Obstacle Course, Red/White/Blue Phase exercises, and ruck marches Show less

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  Soofa

  Mar 2021 - Sept 2021

  Senior Account Executive - Advertising and Media

  - Constructed new sales tactics while training new hires to build additional marketing opportunities for nationwide growth- Identified, qualified, and developed SMB and Regional OOH advertising- Managed a diverse pipeline of marketing and recruiting partners - Prepared and presented advertising proposals and IOs with partners- Provided partners with hyper-specific demographic and geographic targeting and best-in-class campaign measurement tactics

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  Yelp for Restaurants

  Sept 2021 - Dec 2022

  - Oversaw book of 1000+ restaurants within top 25% of revenue generating restaurants in North America- Responsible for $73,092 in new business for Restaurant Client Partner team- Achieved 170% to goal in August 2022- Contributed to guidance, support, and shared prior sales techniques with team members to encourage overall team development - Listened to the needs of restaurant owners and presented the best solution for continued growth and management of FOH services - Managed book of 600+ restaurants within top 25% of revenue generating restaurants in North America- Provided transparent solutions to encourage restaurant growth through ads, retention, and SaaS- Assisted with training of new hires and teammates in sales pipeline management

  • Elite Client Partner

    Sept 2022 - Dec 2022

  • Senior Client Partner

    Sept 2021 - Sept 2022
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  Sports Business Journal

  Jan 2023 - now

  - Creating and maintaining a personal book of roughly $1M businesses and managing the pipelineaccordingly to achieve revenue goals through a mix of renewal, upsell, and new business- Effectively managing key clients by conducting quarterly check ins sharing statistical user data and exploring methods to increase utilization- Providing feedback on customer experience to the editorial and product teams for newlaunches and new ecommerce experiences- Creating a plan each week, month, quarter, and year to effectively meet revenue and KPItargets through rigorous calendar and pipeline management and backwards planning- Engaging multiple stakeholders at client organizations to drive utilization and being an expert atnegotiations to migrate accounts to more desirable subscription levels- Analyzing and monitoring competitor’s trends and presenting analytics back to the editorial, product, and marketing teams- Offering escalation strategies for clients who are at risk of renewal- Partnering with stakeholders to brainstorm solutions with technology and data challenges and encouraging the generation of new leads for other departments Show less

  • Senior Business Development Executive, Circulation

    Jan 2025 - now

  • Account Executive, Circulation

    Jan 2023 - Jan 2025
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  HHD, 1-304th Regiment, 98th Infantry Training Division (IET)

  Feb 2023 - Nov 2023

  Assistant S2/S3

  - Assisting with managing and tracking current operations; conducting, preparing, and maintaining unit training; and planning for future operations- Anticipating potential conflicts during training activities and preparing standard operating procedures for handling these situations - Working closely with Battalion XO and Battalion S3 and taking responsibility for tasks in the area of operations and training ensuring entire battalion functions effectively and efficiently- Collaborating with subordinate units to achieve Battalion and Company training goals- Writing/Editing/Presenting: Battalion Operation Orders, Yearly Training Brief, Echo Company Mission - Integrating and synchronizing operations as a whole for the Battalion Commander Show less

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  HHC, 2nd BDE, 78th TD, 84th TC

  Nov 2023 - Oct 2024

  S3