Alan McGonigle

Experience

• 

  Publix Super Markets

  Apr 2016 - Jun 2017

  Cashier Customer Service

  • Required to bag and inspect items for inconsistencies as they were scanned.• Required to memorize the names of at least ten customers which was essential for building my clientele; customer service was the most important aspect of cashiering.

• 

  DomiDocs, Inc.

  Jul 2019 - Aug 2020

  Customer Support Representative & Researcher

  • Developed guidelines and policy pertaining to the position of Customer Service Representative• Required to complete competitor analysis and research pertaining to other Real Estate tech companies• Required to develop presentation material for showcasing to potential investors• Responsible for verifying company transactions and organizing financial records in Microsoft Excel

• 

  Tuesday app

  Jan 2021 - May 2021

  NonProfit Success Consultant

  • Leveraged CRM software into potential nonprofit users and personal users of Tuesday app.• Assisted Non-Profits with onboarding onto the platform, starting donation campaigns and securing funding.• Assisted Business Development associates with Sales Support processes.

• 

  Darden

  Aug 2021 - now

  • Sr Accounts Payable Processor

    Feb 2024 - now

  • Accounts Payable Processor

    Aug 2021 - Apr 2024