Mauro Marini

Experience

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  Mediacube (Greencube)

  Oct 1996 - Dec 1997

  Digital Effects Developer

  Implementation of plug-ins for professional application of 2D e 3D graphics (C and C++, proprietary API)

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  Various Web agencies and system integrators

  Jan 1998 - Apr 2002

  ICT Team leader and developer

  CUSTOMERS: Pharmaidea, Moby Lines, Salice cerniere, Comdirect Bank, Officine Panerai, SSB, ABB, Netscalibur, Comune di Brescia, Omnitel Vodafone

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  Open Technology Experts

  Apr 2002 - Jul 2005

  ICT Team Leader and Architect

  Analysis of the software architecture of J2EE and .NET applications.Application database design.Technical team leadership.CUSTOMERS: Enidata (ENI group), NordCom (Telecom-Ferrovie Nord), Axioma, AEM Torino, Enel

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  Enel

  Aug 2005 - Mar 2017

  Enable the digital transformation of Enel being active part of a Siebel retirement project and a contextual business processes reengineering program. I aided choosing the right solutions inside the Salesforce platform and the right integration tools and patterns to achieve the project objectives and to guarantee the “resilience” of the implementations, within a three-persons team.My Salesforce skills originate from my certifications and my continuous practice.My experience on sales and service processes, achieved in more than 10 years of process analysis and implementations, allowed me to work with the business lines, proposing process simplifications and standardizations, paying specific attention to cost-to-serve and return of investment. Show less

  • Solution Architect, CRM Transformation

    Oct 2015 - Mar 2017

  • Project Manager, Progetto Vendite e Product Manager, Salesforce Sales Cloud

    Apr 2013 - Sept 2015

  • Responsabile ICT Gestione Clienti Corporate

    Apr 2009 - Mar 2013

  • Demand & Delivery Mercato Libero - CRM

    Aug 2005 - Mar 2009
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  PwC Italy

  Apr 2017 - now

  PwC promotes the Salesforce suite and uses it also internally, with 90.000 users from 160 countries. Together with SFDC we develop and apply this exciting and ever growing platform.I currently work as Salesforce Service Manager, PwC Italy and I manage the evolution and adoption projects of upcoming new modules and functionalities, in that scope.In PwC, a Service Provider Organisation is a well defined team with well defined processes to sustain the current use of the assigned digital tools, promote a more effective exploitation of the technology and enhance the internal processes based on it. Therefore I constantly "sell" solutions to our partners and professionals, leveraging my change and project management skills.PwC role: senior manager (dirigente commercio) Show less CT aids you transforming your firm: you get rid of data silos, fully leverage the information you already have and streamline your processes, to optimize your revenue streams.My role is Senior PM in the Financial Services and Consumer Markets industry. I speak with the decision makers, client side, to understand their needs in the digital area and to start to define a solution.The other way round, I propose new features and tools to the client company leadership, which could enhance their business or operating model.I'm able to enter into the whole architectural design (org strategy, integrations, use of Salesforce modules), guiding the conversation with our CTAs for a better understanding of the business scenarios.PwC role: senior manager (dirigente commercio) Show less

  • Service Manager - Project Manager, Digital Transformation Office Italy

    Jan 2022 - now

  • Senior Project Manager, Customer Transformation

    Apr 2017 - Dec 2021