
Stavros S.
Network Engineer

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About me
Administrative Officer of Utilization Resources Division at Athens Water Supply and Sewerage Company (EYDAP S.A)
Education

University of West Attica
1997 - 2001Bachelor of Engineering (BEng) Electronic Engineering
Hellenic American University
2007 - 2010Master of Science (M.Sc.) Information Technology
Hellenic Open University
-Bachelor Public Administration
Open University of Cyprus
2014 - 2016Master of Science (M.Sc.) Management,Technology and Quality
Experience

SPACE HELLAS S.A.
Apr 2000 - Oct 2000Network Engineer• Responsible for installing, configuring, maintaining and repairing network infrastructure.• Provide technical support for Eurobank, National Bank of Greece as well as customers of public sector.

Sysware Systems Integration
Nov 2000 - Dec 2001Field Service Engineer• Provide technical support for banks such as Eurobank, National Bank, Geniki Bank and also for customers of the public sector, such as ministries and schools.

Altec SA
Jan 2002 - Sept 2004System Engineer• Responsible for all onsite service and support needs for company’s customers . This relates to all technology, including: workstations (IBM, HP, Compaq, Dell, Fujitsu-Siemens), servers (IBM, Compaq, HP),printers (HP, Lexmark, Olivetti), networks, and vendor specific hardware and software.• Provide technical support for banks such as Eurobank, Eurobank Cards, National Bank, National Insurances, Agricultural Bank, Geniki Bank, Commercial Bank, First Business Bank and also for customers of the public sector, such as ministries and schools. Show less

Info Quest Technologies
Oct 2004 - Dec 2008• Direct and monitor the requirements, framework conditions and progress of short-term IT projects. • Define goals and make adjustments within the constraints set to achieve the optimum results.• Responsible for coordinating between all the people and departments working on the company’s project. • Work with specialists in the field of development, users and customers, produce goal and target specifications.• Develop and maintain a detailed project schedule which includes administrative tasks.• Responsible for tracking project changes based on schedule, as agreed with engineering and project management.• Accomplished IT Projects for customers such as Ministry of Health, Hellenic Cadastre, Prefectures, Hotel Chamber of Greece, Organism of Employment of Workforce and Ministry of Education. Show less • Responsible for attaining maximum utilization of internal and technical resources through daily dispatch of service requests.• Act as the single point of contact to the customer for all types of service requests.• Κeeping customers informed of incident progress, notifying them of impending changes or agreed outages.• Report the utilization of Support resources and successful completion of service requests to the Service Desk Manager• Match resources to technical issues appropriately.• Quick and accurate entry of service request details.• Provide support for customers of public and private sector. Show less
Project Coordinator
Oct 2006 - Dec 2008HelpDesk Engineer & Dispatcher
Oct 2004 - Oct 2006

Uni Systems
Dec 2008 - Jan 2018Project Manager• Direct and monitor the requirements, framework conditions and progress of IT projects. • Direct technical and personnel resources to ensure project results conform to quality, time and budgetary stipulations. • Audit project financial stability with the use of SAP application for comparing budgeted versus actual financial data.• Define goals and make adjustments within the constraints set to achieve the optimum results.• Provide leadership and direction to the project team.• Solve any conflicts that arise and minimize potential risks.• Responsible to take input from the project engineers to develop and maintain the detailed schedule.• Accomplished IT Projects for customers such as Ministry of Development, Bank of Greece, Information Society and Ministry of Finance. Show less

Ministry of Public Order & Citizen Protection, Hellenic Republic
Jan 2019 - Jan 2020Administrative Officer.webp)
Ministry of Justice (Greece)
Jan 2020 - Sept 2021Judicial Officer at Public Prosecutor's Office of District Court Judges
Authority for the Examination of Preliminary Appeals
Sept 2021 - Jan 2022Administrative Officer
EYDAP
Mar 2022 - nowAdministrative Officer of Utilization Resources Division
Licenses & Certifications

Information Storage Associate (EMCISA)
EMCNov 2011
Certified Information Security according to ISO/IEC 27002
EXINJan 2013
ITIL® Version 3.0
EXINNov 2011- View certificate

Project Management Professional
Project Management InstituteJun 2014 
VMware Certified Associate - Cloud (VCA-Cloud)
VMwareJan 2014
Microsoft Project 2010, Managing Projects -Microsoft® Certified Technology Specialist (MCTS)
MicrosoftJul 2013
Economy - Management - Business
Ministry of Education, Lifelong Learning and Religious AffairsNov 2010
Building Business Models to Forecast Revenue
Hellenic American UniversityJan 2008
Six Sigma White Belt
Aveta Business InstituteFeb 2014
Technical Consultant for Data Centers (TCDC)
American Power ConversionJan 2013
Honors & Awards
- Awarded to Stavros S.Full scholarship for graduate studies by the Quest Holdings - 2007
Volunteer Experience
Volunteer Blood Donor
Issued by Flemig Ηospital on Jan 2007
Associated with Stavros S.Volunteer Assistant
Issued by Special Olympics on Jun 2011
Associated with Stavros S.
Languages
- enEnglish
- grGreek
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