Courtney Smith, CTFL, FLMI

Experience

• 

  Kay Jewelers

  Apr 2005 - Sept 2009

  Assistant Manager

  - Customer Service- Overseeing Store Operations- Coaching and Training new employees- President Club sales associate

• 

  Maurices

  Sept 2008 - May 2009

  Assistant Manager

  - Customer Service- Overseeing Store Operations- Implementing and Maintaining Visual Design

• 

  Collection Bureau of Kansas

  Sept 2009 - Jun 2011

  Accounts Receivable Clerk

  - Payment Processing- Assure accuracy of account informations- Assist in department communication

• 

  SE2, LLC

  Jun 2011 - Apr 2020

  - Develop test approaches and test plans to test application enhancements and changes against documented business requirements, in a manner which results in a high quality solution meeting the functional and non-functional requirements of the end user.- Execute and document test approach, test plans, and scenarios- Work closely with designers, developers, and business SMEs to effectively assure delivery of a quality project- Support continuous improvement of team quality management practices, such as defect management, integration testing, and testing automation Show less

  • Information Technology Quality Assurance Manager

    Oct 2017 - Apr 2020

  • Technologies Supervisor, Delivery Quality

    Jun 2016 - Oct 2017

  • Software Quality Analyst II

    Apr 2015 - Jun 2016

  • Business Analyst

    Jun 2011 - Mar 2015
• 

  Security Benefit

  Jan 2019 - Apr 2020

  Internal Auditor
• 

  Federal Home Loan Bank of Topeka

  Apr 2020 - now

  • Project Manager II

    Jun 2021 - now

  • Project Manager

    Apr 2020 - Jun 2021