Sneha Vinod

Experience

• 

  KPMG

  May 2012 - Jul 2012

  Management Trainee(INTERN)

  Key Areas: Project Title: “Analyzing the Future of ATMs in India”

• 

  Axis Bank

  Oct 2013 - Oct 2018

  Deputy Manager - Centralized Reconciliation and Settlement
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  Deloitte Consulting

  Oct 2018 - Mar 2019

  Consultant - Operational Risk

  • Auditing and providing recommendations to large scale organizations in the Banking and Financial Services (BFS) Sector• Review and Audit SOP documents, procedural steps and day to day operational activities for customers and recommend process improvements to overcome the gaps• Engage with client stakeholders to showcase the identified gaps and discuss recommendations

• 

  Axis Bank

  May 2019 - now

  Manager

  • Lead and manage a team of 30+ card operations experts actively working on daily Secured/Unsecured ATM/POS/Ecommerce - Fraud Monitoring, Investigation, Temporary Credit and resolution of cases• Ensure that TATs (Turn Around Time) on Unsecured Fraud is never breached and timely closure of cases• Ensuring strict adherence to compliance and regulatory mandates, while adhering to all RBI and Banking guidelines• Actively involved in Change Management Committee (CMC) driving large scale project on-boarding’s and introducing changes in existing projects• Working closely with steering committee while driving Audit requirements and implementation of Audit recommendations• Monthly/Quarterly/Semi Annual/Annual reporting of on-going and Closed Fraud investigations cases thus summarizing MIS reports for senior management and RBI authorities Show less