Saad Mohamed

Saad Mohamed

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  • Timeline

  • About me

    Customer Experience Unit Manager at Telecom Egypt

  • Education

    • Modern Academy Maadi

      2008 - 2013
      Bachelor's degree Electrical and Electronics Engineering
  • Experience

    • TE data

      Jan 2014 - Oct 2018
      • online support supervisor

        Sept 2017 - Oct 2018
      • Senior Specialist

        Jun 2017 - Sept 2017
      • Online support specialist

        Jan 2015 - Jun 2017
      • Techincal support call center

        Jan 2014 - Feb 2015
    • Telecom Egypt

      Oct 2018 - now
      • Customer Experience Unit Manager

        Aug 2023 - now
      • Customer Experience Supervisor

        Oct 2018 - Aug 2023
  • Licenses & Certifications

    • CXPA Professional Member

      Customer Experience Professionals Association (CXPA)
      Jan 2021
      View certificate certificate
    • CXM

      The American University in Cairo
      Jun 2022
    • Introduction to IoT

      Cisco
      Feb 2021
      View certificate certificate