Mohammad Mafuz Hasan Bhuyan

Experience

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  Warid Telecom

  Nov 2009 - Apr 2014

  Zonal and CO Administration In-charge

   Prepare monthly activity report including cost analysis and recommend measures to bring in efficiency. Preparation of Administrative budget including control, tracking and reporting.  Set KPIs and periodically evaluate performance of vendors based on contract Coordination of sourcing cost-effective vendor/supplier for purchasing accessories & equipment. Ensure timely fleet support for countrywide operation. Checking & verification of attendance & monthly overtime of 3rd party associates for preparation of monthly salary. Show less

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  Airtel

  Apr 2014 - Nov 2016

  Specialist - HR Operations

   Robi-Airtel Merger: Single Handedly managed calculation of Employee Voluntarily Separation Scheme (VSS) Benefits and Payout and ensured zero speak-up case about payout disparity. Alignment of compensation, benefits and welfare schemes between Airtel and Robi. Placement of Airtel employees into new organizational structure. Reward & Compensation Management: Ensured monthly payroll and disbursement of various payouts such as festival bonus, Sales Incentive, leave encashment, welfare bills etc. Salary Survey: Reviewed data template with consulting Firms and conduct annual salary survey. HR Budget: Prepared HR budget during Annual Operating Plan (AOP) period. Expatriates Management: Work-permit, Visa, Salary Review and Tax Management through Partner. Manages the HR service systems and tools to facilitate HR activities and ensure business continuity. Lead employee separation activities and closing final settlement. Show less

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  Robi Axiata Limited

  Jan 2017 - Mar 2017

  Specialist-HR Service, Engagement and Culture

   Post-merger activities to ensure smooth exit for the expatriates. Support payroll team to prepare monthly payroll and ensure disbursement of various pay outs such as festival bonus, leave encashment, welfare bills etc.

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  Banglalink

  Mar 2017 - Mar 2019

  HR Shared Services Lead Specialist

   HR Automation: Transformed HR to new automated HRIS which includes employee life cycle starting from Onboarding, Transfer, Promotion, Learning and Development, Performance Management, Rewards and Compensation, Resignation to Exit and Final Settlement payment  HR Integration: Lead Integration of HRIS with different functional processes for smooth business operations. HR Policy & Process: Established HR Operations as the HR Helpdesk providing guidance and interpretation of the policies to the employees.  HR Budget and People Cost: Prepared HR budget (AOP) and oversee the actual vs FnF. HR Compliance: Acted on legal requirements related to HR, reducing legal risks and ensuring regulatory compliance. Employee Payments and Benefits: Responsible for payroll services and processing including: processing attendance, Overtime, leave and payroll data, reporting to payroll services, check verification and distribution. Fund Management: Managed Employees’ Fund like PF, GF and WPPF Show less

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  GSK

  Apr 2019 - Jun 2020

  HR Operations Manager

   HR Integration: Successfully delivered the HR Operations integration agenda for a smooth and successful transition to Unilever while ensuring zero disruption to business and best-in-class employee experience HR Audit and Compliance: Reviewed HR Policies-Process, identified the risks areas and mitigated the same to be aligned with global and local statutory requirements while acquisition in pace Performance and Talent Management: Support management to run the “Performance Management system” across the organization which includes – - Support business to set individual’s performance expectation and KPI- Identifying the developments need and design training calendar - Periodic review of the KPI (Yearly and Quarterly) to understand the progress and support needed by the individual- Periodic feedback and support to improve the delivery- Classifying the performers to identify the best talents of the organization and nurturing the talents- Design remuneration and increments standard based on the performance Payroll and Statutory Reports and Expat-Management: While transformation of the organization, ensuring zero interruption of business delivered error free Payroll and other employee benefits every month and ensure on time Submission of statutory reports like 108 and 108A to NBR, Perquisite Statement etc. Expatriate Supports: Streamlined and Updated all the Expats’ “Work permit, Salary Amendment, Police Clearance, Remittance activities and others.  CW and MSP Management: Review all 3rd Party employees’ contract and streamlined according to the Labour Law 2015 to minimize the risks. New Organization Setup: Created a new organization for GSK’s retained business in Bangladesh. This includes onboarding new team, HR & Administration process and policies, Outsourced Payroll and Insurance partner onboarding, Design HR support framework, Seamless payroll and others payment framework etc. as per business model Show less

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  Unilever

  Jul 2020 - Oct 2021

  HR Operations Manager

   HR Dashboard: Prepare and Monitor key HR metrics Dashboard Post-Acquisition HR Integration: Lead employee onboarding and system readiness for the employees to new ways of working ensuring flawless people experiences HR Operations Help Desk: To improve employee experience, Convert HR Operations Team to HR Service Delivery Help Desk to address employees’ queries and other concerns (e.g. on compensation, payroll and other labor regulations) Outsourcing & Optimization of Resources: Reviewed all CW and MSP users and successfully outsourced the “Office Support Services”  Fund Management: act as the Trustee and Maintain Employees Funds– PF, Gratuity, WPPF Exit and Final Settlement: Lead employee Exit and Final settlement payments Show less

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  Foodpanda

  Oct 2021 - now

  Senior Manager - People Operations

  Best Place to Work CertificationWORKDAY implementation-single platform of HCMHR automation and Transformation HR Compliance and AuditPeople Services and Experience HCM optimisation and Integration People policies and ProcessDetails: HR Business Partnering: - Partner with senior leadership to develop and implement effective HR policies and practices that will support the strategic growth of a business.- Educate, coach, and partner with managers on performance management and employee development goals.- Provide HR expertise in the areas of feedback, employee relations, development and coaching, compensation, and organizational development.- Participate in the continual development of HR programs, such as recruiting, retention, compensation, benefits, and Learning & Development.- Build HR Strategy optimizing the resources and contribute to the organizational goal such as job analysis, role assessment, HCM across the function with the given budget and ensure leadership PnL.- Collaborate with the HR team to champion and accelerate a culture of excellence Performance management and Talent Development:- Setting up the individual’s OKR ensures that the department is aligned with the company’s strategic goals and objectives.- Identify training needs for employees to ensure that they are adequately equipped to perform their jobs effectively.- Conduct regular performance evaluations (H1 and H2) of individual employees or groups of employees to measure their progress toward meeting goals and achieving objectives.- Participating in “Calibration Forum” to identify the Talents, Moderate and below performer of the organization.- Provide coaching and feedback to employees on how they can improve their performance.- Determining employees’ compensation levels based on job performance and experience.- Participating in hiring decisions to replace and reduce the below performers to achieve organizational objective. Show less

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  SHV Energy

  Oct 2024 - now

  Lead - Shared Service