Sagar Jadhav

Experience

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  BCS INDIA PRIV LIMITED.

  Jan 2006 - Apr 2006

  Customer Support Engineer

  • Collected review reports from dealers and field staff to determine failure trends on products and investigate root causes of failure occurred• Notified management of possible future failure trends and recommend a solution• Developed bulletins for solutions to already known problems• Organized and conducted training on assigned products to staff and dealer personnel• Answered customer inquiries/queries in a timely manner in order to provide excellent customer service• Conducted meetings with dealer adjusting staff, ensuring the team is kept up to date on all policy, procedural Show less

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  National Dairy Development Board

  Apr 2006 - May 2008

  Assistant Manager (Agril. Engg.)

  • Managed and mechanized the farm of about 800 acres• Managed and supervised various staffing activities using the coaching / conducting regular training sessions on problem areas as well as seasonal updates• Provided technical as well as agricultural information to staff and machine / Tractor operators• Responsible for repairs and maintenance of all types of agriculture equipment, machineries, and tractors/vehicles• Supervised installation of machineries/equipment and instruments used to evaluate and process farm products, and to automate agricultural operations• Played Key role for importing new agricultural machineries • Field testing and evaluation of agricultural machinery to compare the individual machinery performance Show less

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  TAFE - Tractors and Farm Equipment Limited

  Jun 2008 - Sept 2009

  Senior Customer Support Engineer

  • Testing and evaluation of a tractor before launching the product • Prompt resolution of the customer complaints - 95% of complaints to be resolved within 5 days to achieve the customer satisfaction towards company• Audit for quality the Door step installations (DSI)and Door step service (DSS)• Conducting 5 in 1 service activities to explain about service facilities DSS, DSI, and Triraksha warranty • Education/Training to workshop personnel towards making of new product complaint reports (PCR), complaint register records and their maintenance• Parts/oil follow up with Key parts distributor (KPD) for dealerships and consumption plan and implementation Show less

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  John Deere India

  Oct 2009 - Jan 2017

  Training and Development Specialist

  Being able to develop the training material for Worldwide John Deere employees about all the new and exciting equipment that John Deere is releasing. Training handoff to John Deere employee to enhance his/her knowledge on the high-quality products and services which John Deere makes and sells to hard-working farmers and people who work the land worldwide. Travelling and Working with all the different personalities and interacting with them to accomplish the very specific goal through the process of learning and experimenting Show less

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  John Deere

  Apr 2017 - Oct 2019

  Project Manager/Business Partner Specialist

  Manage Business Relationships between John Deere's Partnering Solutions Group and 10+ supplier organizations ($3767M in annual spend for 2016). Manage New Product Introductions (Implements and Attachments) to generate new revenue and Shareholder value add for the Tractor Platform. Initiate and Manage Agreements. Manage Annual Cost Improvement Initiative between John Deere and Supply Chain. Manage Continuous Improvement and Supplier Development activities to drive Supply Chain Performance Improvements Show less

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  John Deere India Pvt. Ltd. (JDTCI)

  Nov 2019 - now

  Manager Business Relationship and Supply Chain

  • Generate and Provide finished goods forecast to suppliers based on demand.• Develops, tracks, and reports performance metrics of suppliers to ensure alignment with goals. Leads development of improvement plans to correct any gaps.• Review demand forecast gaps and develop models for demand forecasting and forecast process enhancement.• Develop incentive programs and the assessment of incentive program effectiveness• Optimize inventory at depot and asset utilization• Product pricing, benchmarking, publishing and distributing price lists to dealers Show less