Jasprit Singh

Jasprit Singh

AT&T Tech Support

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  • Timeline

  • About me

    Leading AI/ML/GenAI Expert at Ericsson with Cloud Computing (AWS | K8s) expertise

  • Education

    • Guru Gobind Singh Indraprastha University

      2005 - 2009
      Bachelor of Technology (B.Tech.) Computer Engineering
  • Experience

    • HCL Technologies

      Jun 2009 - Aug 2009
      AT&T Tech Support

      Worked for US based Client AT&T for ISP support, Involved in troubleshooting STATIC/DYNAMIC DSL Internet connection. Pivotal in providing back-end support to agents with inbound technical support, in terms of hardware, software, and networking queries, troubleshooting scenarios & ISP related Issues (Browser issues, Parental Controls, IP assignments)

    • Teleperformance

      Aug 2009 - Dec 2009
      Adobe Technical Support

      Worked for ADOBE technical support which involved troubleshooting all the issues regarding installation and running of products like ACROBAT, PHOTOSHOP, DREAMWEAVER etc.

    • Aricent Group

      Mar 2010 - Jun 2015
      Senior Software Engineer

      Protocols worked on RRC,RLC ,MAC ,UDP ,TCP Skills 3G/UMTS/WCDMA, IHSPA version of 3G,Knowledge about performance testing of RNC/ADAData Structures ,Operating SystemProgramming Language : C , JAVA, CVOPS, SDL, Shell ScriptingTools : IBM Telelogic, JBuilder, Wireshark, HIT, ULTRAEDIT, Emil, Netbeans, Tortoise SVNWork Done: Work in RNCPET includes new feature implementation, which includes Lower level Design, Coding, UT and Release Test Plan of the feature, mentoring and training of less experienced developers. The development work is done in C and Java language with also some use of Shell Scripting. Have resolved issues in various HSPA features and worked on protocols such as RRC, RLC, MAC and NBAP.Key Responsibilities: Analysed logs from the Tester System with large configurations to find out various bugs and fixed the same.  Have been assigned the development and maintenance of the GUI of the tester tool which is based on JAVA Swings. Have also designed various scripts using Shell Scripts to automate test cases in order to collect logs and verify reports. Am responsible to handle all the issues related to RNCPET Tester Software including the issues related to setup during the Onsite visit to Nokia Siemens Networks. Development and Maintaince of the IHSPA(ADA) Performance Tester tool used for testing of RNC in C language. Designed and Tested the various Call Establishment Scenarios of 3G using the IHSPA Performance Tester tool. Analyzed and fixed the various pronto’s (errors/bugs) in the code (JAVA as well as C language based framework such as SDL and CVOPS). Performed Module Testing for the different pronto scenarios. Show less

    • Nokia Siemens Networks

      Aug 2011 - Jan 2012
      Onsite Support

      Worked as an onsite support on behalf of Aricent Technologies

    • Aricent

      Aug 2016 - Feb 2018

      Project : Development of FastMile Controller (TR-69 based Auto Configuration Server)This project involved development of ACS (Auto Configuration Servers) which is a platform that enables auto-provisioning and remote management of TR-069 based customer premises equipment (CPE) scalable to support 2 Million devices. It provides centralized device management to monitor and display status of devices, or performs scheduling tasks such as firmware upgrade, configuration backup/restore parameter profile for numerous CPE devices. This software is capable to run on different kinds of platform, Windows and Linux and is a High Performance, High Availability and Scalable system.Role:Leading and monitoring the project activities, Requirements Analysis, Design, Coding/UnitKey skills/experience gained:Java EE7, Linux, Spring, Hibernate, MySQL, JavaScript, Shell Script, TR-69, TR-181Responsibilities: Understanding user requirements and system specifications Involved in the design, development various new features. Maintenance of Controller software. Leading a team of 5 for development. Regular project review meetings with Customer Show less Project Title: NetAct (Software Management)This project involved development of a module for ENodeB software management functions include the ability to download, activate and accept new software loads from Software Management (SWM) Application build inside Network Monitoring Tool (NetAct). SNMP protocol is used to exchange messages between SWM App and EnodeB to trigger software management operations like download/activate/accept/reject.Role:Leading and monitoring the project activities, Requirements Analysis, Design, Coding/Unit Testing, Load and Performance Testing, Reviews, Debugging and Profiling.Key skills/experience gained :Java EE7, Shell Script, SNMP protocolResponsibilities: Involved in the design, development and testing of the software management module. Lead a team of 10 for development of software management module of NetAct. Involved in writing the research and design documents and publishing daily progress reports. Involved in designing automated environment for module and integration test cases for this module using Shell scripts and status monitoring using Sonar. Show less

      • Technical Leader

        Jul 2015 - Feb 2018
      • Technical Lead

        Aug 2016 - Feb 2017
    • Nokia

      Feb 2017 - Apr 2017
      Onsite Support

      Onsite support on behalf of Aricent.

    • Ericsson

      Feb 2018 - Jul 2023
      • Senior Architect

        Jun 2022 - Jul 2023
      • Architect

        Nov 2019 - Jul 2022
      • Senior Software Engineer

        Feb 2018 - Nov 2019
    • Ericsson Software

      Jul 2023 - now
      Senior System Manager AIML
  • Licenses & Certifications