
Mandy McIsaac, CMP
Event Coordinator

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About me
Business Development Manager, North America | SuperReturn
Education

The Trebas Institute
2012 - 2013Diploma Event and Venue ManagementActivities and Societies: Student participant at ISES Toronto Networking Events

Ryerson University - G. Raymond Chang School of Continuing Education
2020 - 2021Certificate Human Resources Management 3.44 GPA
Wilfrid Laurier University
2005 - 2010Bachelor of Arts (B.A.) English and Religion & CultureActivities and Societies: Wilfette Calendar - Founder and Organizer

Dalhousie University
2022 -Master of Business Administration - MBA Leadership 3.85 GPAInternational Business - OngoingOperations Management - CompletedManagement Information Systems - CompletedAdvanced Marketing - CompletedBusiness Accounting - CompletedBusiness Economics - Completed
Experience

ProvisionsTO - Catering & Events
Feb 2013 - Sept 2013Event Coordinator- Planned and Coordinated all events including one Wedding.- Provided Critical Action Plans and other communications to a team of up to 12 members prior to events.- Partook in the Sales and Marketing objectives and executions during the launch of the catering and event company.

Trev Deeley Motorcycles
Sept 2013 - Sept 2014Marketing and Promotions Coordinator- Oversaw the marketing and promotional aspects of the Harley-Davidson flagship store in Canada in compliance with International requirements alongside a National sales cycle.- Developed and designed all marketing material for radio, tv, print and social media channels, including strategic cross-promotional partnerships with outside vendors- Planned, coordinated and executed all activities and events including International Female Ride Day, Ladies Bootcamps, Product Seminars and unique events such as the debut of the film When I Ride, and the first Canadian Women's Moto Exhibit. Show less

Mortgage Broker Association of British Columbia
Jan 2015 - May 2015Communications & Special Event Coordinator (Contract)During a brief contract overseeing the annual MBABC Trade show and Conference I oversaw the following administrative tasks for the association:- Promoted current memberships and support current members by overseeing the marketing and communication schedule- Administered advertising and sponsorship through designing magazine and website contentOversaw the event preparation for the annual conference and trade show as well as the educational services provided in-house for mortgage broker CE credits- Assisted with Association Membership management as needed Show less

Venue West Conference Services
May 2015 - Sept 2015Assistant Project ManagerFor a summer contract, I assisted Venue West with a number of projects in their busy seasons assisting project managers with the following duties:- Assisted with the coordination of the intricate registration process for the International Aids Society (6000 attendees)- Responsible for compilation of proposals, and preliminary budgets for clients interested in Destination Management services during their conference- Acted as liaison with clients to ensure complete customization of experience on all tours, ranging from food and beverage tours to sight-seeing tours- Managed the phone, e-mail and website responsibilities in the Association Management of The BC Paediatric Society and the International Federation of Clinical Neurophysiology Show less

Canadian Green Building Expo
Jun 2015 - Jun 2015Expo Assistant (Contract)In June, I was hired for a short-term work contract so I could build experience in Expo management.- Assisted Show Services and Expo Manager by answering questions, and providing direction on their behalf, during installation and tear down of Expo and booths.- Managed the rotation and delegated duties to over 30 volunteers. - Monitored booths throughout show days to ensure exhibitors were satisfied. Relayed status with Coordinator and Canadian Green Building Council.- Managed B2B meetings and LEED consultations including room set-up, table numbers, and signage. Show less

Institut Trebas Institute
Dec 2015 - May 2016Event & Venue Management Instructor- Developed and led class in lectures and discussion for three classes in the Winter semester: Facility Management, Exhibit Marketing and Time Management.- Structure course material, prepare lesson plans and complete all marking of assignments and examinations.- Arrange and coordinate tours of varying facilities in Toronto for class site visits.

ProvisionsTO - Catering & Events
May 2016 - May 2017Event Director- Developed the event coordination processes for a start-up catering team inclusive of the full sales cycle, from lead generation, event consultation, coordination, on-site execution and invoicing.- Signed five new accounts through experiential marketing campaigns, leading to an overall increase in sales of 30%- Processed and executed over 40 events ranging from corporate clients to private special events.

Gusto 54 Restaurant Group
May 2017 - Nov 2022Business Development Manager - Catering & CommissaryOver a five-year span, I have personally developed the business into a top contender on the Toronto catering industry increasing sales from 120k to 1m through consultative account management, strategic sales planning and cross-promotional partnerships within the city. Duties include but are not limited to:- Developing and implementing an annual sales strategy for the offsite Catering Business- Benchmarked a 519% Catering sales growth from 2016 - 2019, with 2020-2021 personal sales forecasted over $1.3 million (pre-pandemic)- Establishing a account relations by achieving preferred status as a vendor for over 15 venues and numerous corporate clients within GTA- Acting as key liaison between the customer, venue and catering kitchen for each project- Strategizing with our marketing and communication department in designing, implementing, updating marketing materials and social media campaigns- Accountable to monthly finance and P&L meetings and targets for both the Catering and the Commissary facility that services four restaurants- Overseeing the HR strategy required to hire, train and manage the necessary staff required to operate a 6000sqft commissary kitchen, in addition to temporary staff needed for events. Show less

Informa Connect
Nov 2022 - nowBusiness Development Manager, North AmericaWorking alongside the Global Finance team at Informa Connect, I oversee sponsored opportunities to curate connection between general partners with limited partners and the service providers who support their transactions. My current event portfolio includes:· SuperReturn Energy US (Miami)· SuperReturn North America (Miami)· SuperReturn Climate & Energy Transition (Berlin)· SuperReturn Global Infrastructure (London)· SuperReturn Private Credit US (New York)
Licenses & Certifications

Certified Wedding Planner
Wedding Planner's Institute of CanadaDec 2012
Certified Meeting Planner
Events Industry CouncilNov 2017
JHSC Certification - Management Lead
Workplace Safety & Prevention ServicesMar 2018
Honors & Awards
- Awarded to Mandy McIsaac, CMPBronze Merit Award 2024 Girl Guides of Canada - Ontario Council May 2024 Awarded the Bronze Merit Award for contributions to Guiding through acting as Co-Chair, leading the GirlJam 2024 event planning team.
- Awarded to Mandy McIsaac, CMPNominee and Finalist for Employee Engagement Leader Award CSPN Oct 2018 This person helps others love their job, remain engaged, and encourages them to give their 100% effort. She is likely someone who welcomes ideas and suggestions from her team, encouraging them to remain active in their work and feel like they add value to the organization through their efforts. Her team looks forward to coming to work and she helps increase their motivation. She wants her team to use their capabilities, realize their potential and grow. This person could also be one who thinks… Show more This person helps others love their job, remain engaged, and encourages them to give their 100% effort. She is likely someone who welcomes ideas and suggestions from her team, encouraging them to remain active in their work and feel like they add value to the organization through their efforts. Her team looks forward to coming to work and she helps increase their motivation. She wants her team to use their capabilities, realize their potential and grow. This person could also be one who thinks of new ways to engage employees, creating a plan and implementation strategy to help them do so. She could also be the one to take out her team for appreciation dinners or give her colleagues and team gifts for their hard-work. Show less
- Awarded to Mandy McIsaac, CMP2014 Outstanding Ontario Career College Graduate - Business Category Career College Association of Ontario Mar 2014
Volunteer Experience
Elected Member
Issued by Girl Guides of Canada, Ontario Council on May 2022
Associated with Mandy McIsaac, CMPEmber Unit Leader
Issued by Girl Guides of Canada on Sept 2019
Associated with Mandy McIsaac, CMP
Languages
- enEnglish
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