
Sylvie Howell
Assistant Manager/assistant buyer

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About me
Customer Support Manager & Marketing Coordinator at TRIPP, Inc.
Education

New Eden School of Natural Health
2015 - 2017HHP Holistic Health Practitioner Holistic HealthAnatomy and PhysiologyNutritionPathologyPharmacologyBach Flower RemediesHerbologyKinesiologyHerbal First Aid and Natural Health CareHealth Foods and Nutritional Supplements
Experience

J. Serrainno Boutique
Jan 2005 - Aug 2006Assistant Manager/assistant buyerSpecial events coordinator, promotional coordinator, assisted in merchandise purchasing, store merchandising, sales.

Fresh Boutique
Sept 2006 - Oct 2008Manager/buyerOversaw store design and construction, responsible for purchasing, merchandising, employees training and scheduling, special events, sales.

Eric Sedlar, VP Oracle Labs
Mar 2010 - Dec 2013Personal AssistantDaily office duties, scheduling, hosting parties, driving clients, child care, organizing, stylist, travel management, errands, etc.

Karmablast
Aug 2012 - Sept 2012Karmablast Artshow fundraiserOrganized a charity art show and auction to benefit the people of Tibet. The show helped raise money to build an all girls school for nomads in Tibet. The art show featured dozens of prominent LA street artists and musicians.

Nanea Reeves
Jan 2014 - Jul 2017Estate ManagerPacked and moved entire home in preparation for full remodel. Was point of contact for contractors, workmen, and movers. Prepared art and fine furnishings for storage. Photographed, listed and sold unwanted items. Moved necessities into temporary living space and prepared other items for long term storage. Planned and managed Estate Sale.

AMY RAE AESTHETICS LLC
Jan 2014 - Jun 2016Personal AssistantDaily Tasks, organization, scheduling, hosting events and parties, shopping, driving, home and business organization, celebrity client relations, stylist, child care, etc.

Sandra McCallister
May 2015 - Jul 2016Personal AssistantOrganized schedule, drove client to appointments and meetings, picked up prescriptions, grocery shopped, planned meals, managed mail and correspondence, packed home for impending move, arranged storage for belongings.

Friendly House LA
Oct 2016 - Feb 2017Volunteer life coachCustomized a curriculum to help build self esteem and coping skills for women recovering from alcohol and drug addiction with a strong focus on taking responsibility for circumstances and regaining personal power.

Josie Maran Cosmetics
Feb 2018 - Oct 2021Personal Assistant/House Manager
TRIPP, Inc.
Sept 2021 - nowProviding excellent customer care for the most trusted digital wellness platform in the metaverse Headquartered in Los Angeles, TRIPP is an award-winning breakthrough wellness platform based on scientific research. Proven to drive engagement, TRIPP’s platform is delivering wellness solutions into Fortune 1000 companies, hospitals/clinics, and consumer households, through the use of interactive immersive VR and mobile experiences.
Customer Service Manager
Jul 2021 - nowMarketing Coordinator
Sept 2021 - now
Licenses & Certifications
- View certificate

Delivering a world-class customer support experience
IntercomSept 2025 - View certificate

Customer Service Foundations
LinkedInSept 2025 - View certificate

Designing and implementing a conversational framework for support teams
IntercomAug 2025 
Executive Assistants: Managing Client's Calendar
UdemyAug 2021
Sylvie Howell
GorgiasAug 2025- View certificate

Succeeding as a First-Time Tech Manager
Project Management InstituteOct 2025
Volunteer Experience
Hospice Training
Issued by Roze Room Hospice on Apr 2014
Associated with Sylvie Howelllife coaching
Issued by Friendly House LA on Oct 2016
Associated with Sylvie Howell
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