Ashma Agrawal

Ashma Agrawal

Followers of Ashma Agrawal294 followers
location of Ashma AgrawalPune, Maharashtra, India

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  • Timeline

  • About me

    Quality & Service Manager | ISO 9001 Lead Auditor | Internal Audit | CSM | PMP | ITIL Certified | CISA Aspirant

  • Education

    • Womens College (CHSE), Jharsuguda

      1997 - 1999
      10 + 2 Science College and District Topper in +2 board exams
    • Siksha Niketan (ICSE), Brajrajnagar

      1985 - 1997
      10th - ICSE School Topper
    • National Institute of Technology Rourkela

      2000 - 2004
      Bachelor of Technology (BTech) Computer 1st
  • Experience

    • Infosys

      Jun 2004 - Nov 2014

      • Worked as End to End Project and Portfolio Manager.• Managed multiple projects and enhancements in multi-vendor environment. Expertise of handling End to end projects as well.• Managed compliance critical projects with tight timelines and cost.• Developed project plan and managed project resources, financials & status.• Estimation of project sizing (Simple Medium Complex method, Function Point method)• Created project timelines, allocated resources and scheduled deliverables.• Managed Project Risks, Issues and Change requests• Client communication, coordination & Status Reporting• Conducted internal project audits within the portfolio and supported client audits.• Coordinate with different business groups for requirements and efforts.• Track the system through from planning to rollout phase. • Responsible for end to end management of resources, including selection, performance appraisal and goal settings.• Handled account level financial forecasts/projections.• Responsible for account level billing confirmations, invoice generation & reconciliation.• Expertise in Infosys and Client based project management Tools Show less • Expertise in Project Management, Portfolio management & financial tracking, Estimations, Vendor management. Proficient in Project communication, Risk Management, Status reporting & effectively driving meetings & workshops.• Responsible for end to end management of resources, including selection, performance appraisal and goal settings.• Proficient in handling account level billing and finance forecasts/projections, billing confirmations, invoice generation & reconciliation. • Exposure to all project life cycles (Definition to Warranty support) and various types of development and testing projects. Comfortable with both AGILE as well as Waterfall methodology and associated processes. Show less

      • Project Manager for American Express

        Oct 2006 - Nov 2014
      • Technology Lead

        Jun 2004 - Nov 2014
    • Accenture

      Nov 2014 - Apr 2019
      Project Manager

      Working as Project Manager for a leading banking instiution of Europe

    • Emirates NBD

      Apr 2019 - now
      Quality Services Manager
  • Licenses & Certifications

    • ISO 9001 Lead Auditor - Quality Certification

      ISO - International Organization for Standardization
      Sept 2020
    • ISO 27001 Foundation - Information Security Certification

      ISO - International Organization for Standardization
    • ITIL

      ITIL Foundation Certification Training Level
    • CSM: Certified Scrum Master

      Scrum Alliance
      Apr 2018
    • PMP: Project Management Professional

      Project Management Institute
      Dec 2014
      View certificate certificate