
Kate Cassels
Founder, Owner & Operator

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About me
Operations Manager with strong expertise in customer service, attention to detail, multi tasking, composure under pressure, creativity, patience and determination.
Education

Savannah College of Art and Design
2006 - 2009Bachelor of Fine Arts - BFA Fiber, Textile and Weaving Arts
Experience

Scratch Bakeshop
Jan 2013 - Nov 2019Founder, Owner & Operator• Creator, founder and operator of a boutique bakery specializing in artistic, allergen friendly occasion desserts• Recruitment, hiring, retention, and firing of all employees• Management of retail staff and services including detailed order taking and transactions, customer disputes and problem solving, scheduling• Management of kitchen staff overseeing production of large scale recipes and final execution of large, intricate orders• Branding and marketing for print and social media• Lead cake designer and baker• Plan, coordinate & execute substantial orders with delivery & setup• Maintaining client relations and understanding their needs throughout the ordering process• Merchandising of clothing and locally sourced items that contributed to our brand• Menu coordination and planning• Payroll services, bookkeeping, order taking responsibilities Show less

Community Table
Nov 2019 - Jun 2023Creative DirectorCreate a unique dining experience with artful decor, thoughtful food and beverage menu, community donation element.

Root Catering & Kin Event Space
Nov 2019 - now• Recruit potential employees• Facilitate employee onboard process• Create and maintain employee schedules across both companies• Facilitate payroll disbursement for 30+ employees weekly• Implement incentive programs for employees• Assist in planning and executing yearly staff kickoff event• Maintain a working relationship with vendors and venues• Create client proposals• Understand complex needs of different events and clients• Design and organize event details such as timeline, menu, beverage, floor plan, guest list• Client account management• Generate over $100k/year in sales by engaging in warm leads• Manage event calendar for both companies • Anticipate and plan for different possible scenarios• Communicate effectively with clients, vendors and staff• Develop curated events such as community dinners, craft markets• Maintain social media accounts for Kin Event Space & Root Catering including photography and video, managing inbox and comment sections Show less
Human Resources & Operations Manager
Jan 2022 - nowSocial Media Manager
Nov 2019 - now

Kin Event Space
Mar 2020 - Apr 2022Event Manager• Maintain a working relationship with vendors and venues• Understand complex needs of different events and clients• Design and organize event details such as timeline, menu, beverage, floor plan, guest list• Delegate event planning tasks to other staff members where necessary• Coordinate event entertainment, including music, performers, & guest speakers• Anticipate and plan for different possible scenarios

Sobo
Feb 2021 - nowSmall Business OwnerLost and found textiles and fabrics are sewn into wearable, heritage goods. sobo is a conscientious clothier. Fast fashion is the second largest contributor to water pollution in the world. 5% of all sales go to global water conservation to help create a better future.
Licenses & Certifications

Certificate of Completion - Human Resources
WOR-WIC COMMUNITY COLLEGE FOUNDATIONOct 2023
Certificate in Human Resource Management
HRCI- View certificate

Connecteam Expert
ConnecteamSept 2025
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