Caleb Knepley

Experience

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  Self-employed

  -

  Personal Trainer
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  US Fitness Holdings, LLC

  Jan 2015 - Jan 2016

  Front Desk Associate

  . Provided a friendly and welcoming experience to members. Helped members with basic account issues and directed to appropriate department when necessary. Perform tours of the facilities for new and potential members. Used company's registration system to keep track of member account status

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  TGI Fridays

  Jan 2015 - Jan 2015

  Host

  . Provided a friendly customer service experience at the front of house. Performed store opening and closing procedures

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  US Fitness Holdings, LLC

  Sept 2016 - Mar 2020

  Certified Personal Trainer

  . Developed training programs for clients. Used creative problem solving when clients reached roadblocks in their progress. Sold training programs to members. Provided both in person and remote support for clients on a daily basis. Used Google sheets to keep track of client and payment data, including monthly revenue

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  Kaizen MMA/Enshin Karate Fairfax

  Jul 2020 - now

  Martial Arts Instructor

  . Run large group fitness and martial arts classes for members. Help members problem solve and troubleshoot issues with their martial arts progress

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  Amazon Web Services (AWS)

  Sept 2022 - now

  Datacenter Technician

  .Used problem solving and critical thinking skills to troubleshooting server hardware and software issues.Used troubleshooting skills to solve computer networking issues.Documented troubleshooting steps and solutions in a ticketing system.Worked with a team of technicians in a fast-paced work environment to come up with efficient solutions