Kyle Smith

Experience

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  Capital View Wealth Management

  Jun 2010 - Dec 2014

  Paraplanner

  Managed and monitored client assets and portfolios. • Analyzed financial data and funds in portfolio models. • Developed, prepares and presented detailed retirement plans. • Built and maintained business relationships.

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  Pennsylvania Higher Education Assistance Agency

  Dec 2014 - Nov 2015

  Client Relationship Manager

  Oversaw and assured correct client fee billing. Monitored and maintained revenue generation. Primary client contact (POC) for internal and external communications.• Maintained client contracts, reports, inquires and provided guidance internally to staff to outline client priorities. • Interfaced with clients and determined future needs to progress toward solutions. • Identified, analyzed and presented additional opportunities for services.

• 

  Scottrade

  Nov 2015 - Dec 2019

  Client Account Specialist

  Support and build client relationships. Provide client support and collaborate with internal business partners to resolve client issues.• Assess, approve and process branch and client requests. Provide resolutions for problems and questions.•Provide support for clients regarding account set-up, changes and account transfers.•Manage, maintain and document client interaction and service activities.

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  TD Ameritrade

  Feb 2018 - Dec 2019

  Primary contact for internal Financial Advisors to resolve client issues promptly and efficiently. • Provide support and resolution for client inquires and conduct complex client research according to firm’s policies and regulatory requirements.• Maintain open communication and facilitate resolutions for clients on escalated issues. • Extensive knowledge of securities, clearing functions and internal policies and procedures.

  • Financial Consultant

    Nov 2018 - Dec 2019

  • Senior Resource Desk Specialist

    Feb 2018 - Dec 2019
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  CampusDoor

  Dec 2019 - Mar 2021

  Assistant Vice President
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  UFinancial Group

  Mar 2021 - now

  Agency Supervisory Officer