Deep Enrich
Cassandra lawrence
483 followersTimeline
About me
Director of Operational Excellence and Member Experience at UPMC Health Plan
Education
Walden university
2020 -Doctoral candidate public health
University of pittsburgh
1997 - 2001Master's degree public health
Carlow university
1984 - 1988Bachelor's degree nursing
Experience
Upmc
Jun 1997 - Dec 2011Informatics Nurse
Jan 2006 - Dec 2011Unit Director
Jun 1997 - Jan 2006
Upmc health plan
Dec 2011 - May 2012Informatics nurseUpmc health plan
Jul 2012 - nowDirector of Operational Excellence and Member Experience
Mar 2022 - nowProgram Director
Jan 2017 - nowSenior Manager Provider Performance
May 2014 - Mar 2017Business Process Consultant
Jul 2012 - May 2014
Licenses & Certifications
Registered nurse
Pennsyvlania state boardJun 1988- View certificate
Strategic planning foundations
LinkedinApr 2020
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