Experience

• 

  Ikea group

  Aug 2012 - Jan 2016

  Commercial bistro & swedish food market team leader

  Sets direction for Bistro, and Swedish Food Market to ensure profitability• Maintains high level of execution on food preparation and presentation standards• Encourages awareness of IKEA Food range across all levels of the store• Remains current and aware on local food trends and competition and make recommendations• Ensures total store compliance with IKEA Food and all state and local food regulations

• 

  Ikea

  Nov 2016 - now

  • Oversees the overall building and maintenance routines for all furniture in the store• Work with IKEA of Sweden to manage quality claims• Manage the process for product recovery, while considering the sustainability impact.• Works with the returns department to confirm items as they are returned and is empowered to choose the transfer method to uphold the overall quality of the product.• Serves as the gatekeeper for all damaged articles and determines the best way to repurpose damaged articles.• Lead across functions to ensure everyone understands and contributes to the recovery process by focusing on prevention, revenue, sustainability, and quality.• Identifies and develops needs, potential growth and improvements for efficient ways of working through co-operation within the store, the national Recovery & Quality matrix and the Q-store. Show less

  • Sales Manager

    Jun 2023 - now

  • IKEA Food Manager

    Feb 2022 - Jun 2023

  • Recovery Manager

    Jan 2021 - Feb 2022

  • Product Quality Leader

    Aug 2020 - Jan 2021

  • Merchandising Basics Leader

    Mar 2017 - Jan 2021

  • Commercial Bistro & Swedish Food Market Team Leader

    Nov 2016 - Mar 2017