
Timeline
About me
Director of Business Development / Marketing
Education

Santa ana college
1988 - 1992Na general studiesGeneral EducationPre-Nursing

Villa park hs
1984 - 1988General general studiesActivities and Societies: Varsity Basketball, Varsity Swim Team, Mock Trial Club, Yearbook, Drama Skilled in all applications of MS Windows.Experienced in use of MS Word, PowerPoint, Excel, LIMS, and AS 400Sales seminar featuring Brian TracySandler Sales
Experience

Texaco refinery
Jan 1992 - Jan 1999OperationsDuties included safety inspections, monitoring and documenting of operating equipment, quality control and testing. I assisted in emergency shut downs and start up procedures of the Hydro-cracking unit. I transferred to laboratory: duties included, processing of test data on fuels. I entered data into LIMS system, running over 100 different testing procedures to ensure the quality of products.

Ultimate staffing
Jan 1999 - Jan 2001Outside salesI was responsible for obtaining and maintaining business relationships with clients in a structured territory. Duties included sales, cold calling, service presentations and correspondence. Met and exceeded sales expectations and quotas. Setting appointments and insuring excellent customer service.

Superior building products
Jan 2001 - Jan 2003Outside salesI maintained five territories by time and territory management. Duties included maintaining, prospecting, and cold calling to qualify prospective customers. I scheduled appointments and conducted product knowledge seminars. Prepared the projections for next year's sales and exceeded sales from the previous year. I assisted with home shows and product fairs. Reported sales calls on a monthly basis and attended monthly sales meetings. Key Achievements:Continuously generated new business from referrals of satisfied customers. Consistently met and exceeded sales goals by applying strategic selling techniques and providing value-added service. Show less

Staples business advantage
Dec 2003 - Mar 2011Hired, trained and mentored up to 7 business developers in the South Bay, Los Angeles area.Increased sales by monitoring metrics and motivating team to maintain consistency in any given sales climate. I was consistently and objectively able to recognize and promote successful behaviors, as well as diagnose and change unsatisfactory behaviors through effective coaching. Key Achievements: District of the month – P3 Most closes District of the month – P4 Most closes District of the month – P11 Most closes Heating up the Summer Q2 Most Closes Most closes for the region for year 4.4 million in new business annually Show less ADSM 2006- 2009Coached, mentored and trained all new hires for west coast. Staples Way training classes, Phase II classes, IDPs, and field ride-alongs were some of the requirements for the regional trainer. In addition we acted as mentor and confidante for the sales field to build self confidence and sales ability to reinforce tenure in the company. Traveled cross country to conduct continuation training classes for sales teams. Responsible for 13 account management teams as well as business development teams to encourage retention and productivity in the workplace. Work alongside district sales managers to access the sales abilities of associates and make recommendations for activity plans for improvement. Key Achievements:Trained over 200 new hire associates on west coastMaintained over a 70% 1st call ratio with over 20 west sales teams5 out 5 on ratings for training given Show less Business Developer 2003- 2006Covered the South Orange county district for over two years consistently maintaining an above average quota for new business. I was a dominant closer for the district sales manager and held her above a 1.3 close per head average. My duties consisted of 100 phone calls per week to generate 8 - 10 new prospect appointments per week to produce two solid closes per week. I maintained an above average close ratio of 70%. Key Achievements:Exceeded sales quota of 155% in first year Maintaining new sales dollars year over year Show less
District Sales Manager
Jul 2009 - Mar 2011Western Regional Sales Trainer
Sept 2006 - Jul 2009Business Development
Dec 2003 - Sept 2006
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Iotec (integrated office technology)
Aug 2011 - Sept 2015Director of sales developmentDirector of Sales Development is to manage a team to increase qualified pipeline for the sales organization. I will be responsible for building a team of sales development representatives and managing telemarketing team. Resources to call on include incoming leads, existing contacts database, 3rd party tools like ReferenceUSA and coordination with Field sales counterparts. IS team members will perform research and prospecting activities to set qualified face-to-face, phone or web appointments with their field sales counterparts or the Director of Sales Development. An implicit responsibility of the Director of Sales Development is to ensure a superior prospect experience for sales department. Job Description/Responsibilities Achieve quota for number of qualified meetings per month with Manager/Director/VP/and C-level decision makers in target accounts Follow-up on inbound leads and proactively make outbound calls into target Fortune 1000 accounts Utilize ACT to track activity and update lead and opportunity information Provide feedback and recommendations on marketing efforts from real world interactions with prospects and customers Manage telemarketing team, IS team and work with Field Reps to develop and conduct proactive outbound calling strategies to penetrate target accounts. Research accounts, identify key players, generate interest, and successfully manage and overcome prospect objections in order to secure qualified meetings and expand IOTEC presence. Manage a lead prospecting pipeline and maintain accurate information about suspects, prospects, and their companies Participate in company meetings and marketing events Work with other members of the IOTEC organization to ensure overall company success Keep up with industry trends and best practices, including utilization of new technology and web resources Show less

Tutela, inc
Dec 2015 - Jun 2017Senior sales associateCompany Aquired by Integrated Security and Communications Privately held, full service security solutions firm founded in 2002 by Steven P. Pharis Headquartered in Brunswick, Ga. with operations in 22 major cities responsible for project management across 46 states.Scalable business model capable of managing small- to large-sized security systems through design, implementation and maintenance both domestically and internationally Global experience covering Hawaii, Canada, Mexico, U.K., etc.Tutela has the product expertise, flexibility and superior customer service of a small regional firm with the corporate resources and reach of a large security integratorA strong team of security specialists with depth of knowledge to assemble “dream teams” to service client needsOversight of senior management on every client project to ensure flawless execution, efficiency and unparalleled customer serviceResponsible for achieving all budgeted commercial monthly sales production targets.•Efficiently manage territory resources to maximize daily production and time in front of customers.•Cultivate new leads through referrals, business development research, networking groups and cold- calling.•Further develop existing relationships with local key accounts, existing customer base, etc.•Collaborate with product and manufacturing representatives and operational counterparts.•Expert in customer relationships, conflict resolution, negotiation, and customer service.•Proficient in system design applications, bidding tools, customer management, Microsoft, etc. Show less

Integrated security & communications
Jun 2017 - Feb 2018Senior sales associateMia heads up our new business development and sales department. She is primarily focused on building strong, partner-focused relationships with our client base as well as bringing in new business. She has a diverse 20 years of sales experience and is building our sales team in Southern California. Integrated Security & Communications is first and foremost a trusted advisor and valued service provider to our diverse client base. Founded in New Jersey in 2007, Integrated Security is changing the security integration industry.Our mission is to fill the current void in the industry by offering a comprehensive suite of services able to customize solutions for any market. We are a one-stop shop and remain accountable for the management of each and every project. All of our projects are ushered by our team from inception through deployment and beyond so that our clients are provided with the highest quality of service throughout their project’s entire lifecycle.Our recent expansions into the Midwest and New England regions, as well as partnerships on the West Coast, allow us to manage national accounts from a local level while maintaining the consistency and high standards our clients have come to expect. Integrated Security maintains an excellent track record of completing projects on time and within budget, while exceeding our clients’ expectations. Our well-earned reputation for outstanding service, dedicated team members, and mission to stand above the rest, are all essential to the success and growth of our company. Show less

Image 2000
Feb 2018 - Apr 2019Director of business developmentDirector of Business Development is to manage a team to increase qualified pipeline for the sales organization. Responsible for building a team of Business Development Representatives. Resources to call on include incoming leads, existing contacts CRM database, 3rd party tools like Salesgenie and coordination with Field sales counterparts. BDS team members will perform research and prospecting activities to set qualified face-to-face, phone or web appointments with their field sales counterparts. An implicit responsibility of the Director of Business Development is to ensure a superior prospect experience for sales department. Show less

Image iv systems, inc.
Apr 2019 - Feb 2020Director of business development software solutionsConduct cold calls to prospective clients and set appointments.Qualify prospects as per sales plan, budget and decision making.Offer products and services to qualified clients through demos.Handle sales process from prospecting through close and understand process.Offer at Tradeshows and conferences and represent client professionally.Build and document sales activities in company CRM software and document activities.Prepare and engage in business development team status meetings.Engage in educational meetings on product development and updates.Coordinate with management team to enhance sales presentation.Meet productivity metrics as per management team’s directions.Handle customer presentation, quotes, RFIs and RFPs.Focus on horizontal markets and handle key prospects relationships.Run demos for prospects, develop presentations and adapt sales collateral.Run live and web based presentations. Show less

Pure water technology - phsi
Jul 2020 - Oct 2021Sr. account executiveDrinking water is the #1 consumed beverage in the USA – Surpassing carbonated beverages in 201662% of Americans surveyed expressed “concern” regarding drinking water – Gallup PollRecent water issues in the news- Hexavalent Chromium and Pharmaceuticals found in Southern California- Lead issues in Flint, Michigan and all over US- Riverside Calif., rated second worst tap water in the US- USA Today headline ”4 Million Americans could be drinking toxic water” 12/15/2016Consumers are seeking new alternatives to their drinking water options more than ever before! Pure Water SoCal is part of the fastest growing B to B drinking water company in the USA. We provide a patented and exclusive bottleless purifier to commercial business and industry that our customers LOVE! This “high end” purifier is an alternative to obsolete 5 gallon bottles water coolers, cheap filter machines, and antiquated water fountains. Over 4,000 companies have been enjoying our service since 2005 and our business has doubled in the last three years. Show less

Blueviolet networks
Oct 2021 - nowDirector of business development/marketingContacting potential clients to establish rapport and arrange meetings.Planning and overseeing new marketing initiatives.Researching organizations and individuals to find new opportunities.Increasing the value of current customers while attracting new ones.Finding and developing new markets and improving sales.Attending conferences, meetings, and industry events.Developing quotes and proposals for clients.Developing goals for the development team and business growth and ensuring they are met.Training personnel and helping team members develop their skills. Show less
Licenses & Certifications
- View certificate

Technical excellence
MitelNov 2023
Volunteer Experience
President
Issued by Villa Park Wrestling Booster Club on Sept 2012
Associated with Mia Ladner Song
Languages
- enEnglish
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