Experience

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  Indian air force

  Nov 1995 - Jul 2004

  Flight lieutenant

  Commissioned Officer in Engineering branch of Indian Air Force. Senior Technical Officer of a Guided Air Defence Weapon Systems establishment, comprising of Wireless communication systems, RADARS, Operations Control Centre, Maintenance unit.Skills - Wireless Technology, Operations , Command & Control, Maintenance & Repair, Quality Management, Inventory Management, Training & Development, Performance Management, Crisis Management, Disaster Recovery, Business Continuity Show less

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  Aircel cellular limited

  Jan 2004 - Jan 2006

  Technical manager

  Regional Technical Manager for North Tamil Nadu (Operations & Maintenance and Project roll out). Operation & Maintenance of Mobile telecom network for North TN State North region. *SLA & KPI achievements, timely resolution of customer complaints. *Effective resources management, Work Planning & Scheduling, Spare parts management, *Effectively managed overall technical and administrative operation of Regional Technical office.

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  Worldspace

  Jan 2006 - Feb 2008

  Senior manager - satellite radio services terrestrial network

  Contributed significantly for Project planning, budgeting, procurement towards implementation of Terrestrial Satellite Radio Broadcast network (to provide services in vehicles) in India. Played key role in trial deployment of 1st Terrestrial Broadcast station in Bahrain.

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  Airtel

  Mar 2008 - Oct 2008

  Circle operations and maintenance head

  Operations & Maintenance Head ( Mobility ) - Andhra Pradesh regionEffectively managed Operation & Management of large GSM Mobile Telecom network of 6300 access network sites, 62 Data centers (Base Station Controllers and Mobile Switching Centers).Skills: Mobile Telecom Network Operations, Network Performance management, Resilience & Business Continuity, Vendor Management, Outsourced Services Management, Budget Management,

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  Tvsics

  Nov 2008 - Jul 2009

  Circle manager

  Mobile Telecommunications infrastructure development and operations for Karnataka region. *SLA & KPI achievements, timely resolution of customer complaints. *Effective resources management, Work Planning & Scheduling, Inventory management.*Effectively managed overall technical and administrative operation of Region office.

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  华为

  Aug 2009 - Oct 2011

  Project manager

  Project Manager in for 3G Mobile Telecom project roll out. Quality, Internal Control. Contributed significantly in rolling out the first 3G mobile telecom network deployment in South India in 2009. Awarded for achieving revenue targets.

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  Huawei technologies india

  Oct 2011 - Jan 2019

  General manager

  As a pioneering team member and head of Operations & Quality department of Global Service Centre in 2011, contributed significantly from establishing phase to setting up systems and processes for reliable 24 X 7 operations and ramp up of the organisation (about 2000 staff), providing services to customers across different geographies. Played pivotal role in un interrupted service operations by implementing effective & resilient systems (business continuity measures) to deal with various disruptive situations such as political or social unrest, natural calamities, utilities breakdown. As Program Manager – OKR (KPI) management of the organisation, Policies implementation, GRC functions. Contributed significantly in organization's merger with another entity of Huawei. Contributions include effectively managing 14 service projects transition without impact on operations by effective planning, execution and engagement with key stake holders (Project managers, Supply chain Dept , Finance Dept, Legal Dept) and mitigating risks by DR / BCP plans. Was awarded with “Certificate” for the contribution. Contributions include implementation of “Outsourced Business Service” model of operations and transitioned operations from ‘in house operations model’ to ‘outsourced model’. Enhanced business scale successfully to 600+ staff in outsourced operations. Show less

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  Alphamarc technologies pvt ltd

  Apr 2019 - Aug 2022

  Director operations

  Established new company for import and sale of Wireless IOT based electronic display systems, Business Collaboration (WLAN Technology solutions, IoT based display solutions, Video Analytics solutions).

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  Foreword consult ug

  May 2021 - now

  Management consultant

  https://forewordconsult.com/Professional Consultancy services for customers in Germany, in the domains of Program Management, GRC (Risk management, Information Security, Resilience, Business Continuity, Compliance), Privacy Information Management, Supply chain resilience & security, Digital transformation, Training.