Maricris Lazo

Experience

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  Accenture

  Apr 2015 - May 2016

  Software Quality Assurance Engineer

  Conducted thorough blackbox testing for retail and health insurance software to verify functionality and ensure adherence to specifications.Developed comprehensive test cases based on Functional Specification and Business Requirement documents, ensuring thorough test coverage.Prepared and managed test data for various scenarios to improve accuracy and reliability of test results.Executed test cases and conducted exploratory testing to identify defects, improve usability, and suggest software enhancements.Performed regression tests, documented results, and promptly reported new defects.Logged and tracked defects using HP ALM/QC, maintaining detailed documentation throughout the defect lifecycle.Collaborated with developers and stakeholders to discuss, prioritize, and resolve defects, contributing to improved product quality. Show less

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  Amdocs

  Apr 2017 - now

  Software Engineer

  Performed Isolated Functional Testing (IFT) and System Integration Testing (SIT) with backend system expertise.Created and validated test data using Customer Service Management.Conducted environment bounce and sanity testing across multiple environments before test case execution and updates deployment.Managed test cases and tracked defects using HP QC/ALM, collaborating closely with developers to diagnose issues and validate fixes.Engage directly with end-users to provide technical support and understand their needs.Apply quality assurance practices to verify application functionality, ensuring adherence to standards and enhancing product reliabilityDiagnose and resolve software issues promptly to maintain operational efficiency and user satisfaction Show less