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Ramachandra Pradeep

Ramachandra Pradeep

Flood Research Analyst, TSA, Production Management Group Specialist

Followers of Ramachandra Pradeep720 followers
location of Ramachandra PradeepHyderabad, Telangana, India

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  • Timeline

  • Skills

    Transition management
    Service delivery
    Vendor management
    Team management
    Bpo

  • About me

    1. IT Operations Management ( Reporting - OLA/SLA Management - IT BCP/DRP Planning - Reviews - Requirements - Vendor Management - IT Tranistion - Infrastructure Uptime) 2. IT Auditing/Information Security (BS7799 or ISO 27001 - SAS 70 I & II - Internal Auditing - Software Auditing - Physical Security). 3. ITIL - Incident/Problem Management for Network/Server/Desktop. ITIL Foundation Certified. 4.ISO 27001:2005 Lead auditor certified. Specialties: 1. IT Operations Management 2. IT Transitions 3. IT Auditing/Information Security 4. Program management.

  • Education

    • St judes high school vikarabad

      1978 - 1988
      10th STD

    • Kakatiya University

      -
      Postgraduate Degree Science

    • Osmania University

      1990 - 1993
      BSc MPG

    • Kakatiya University

      -
      Master's degree

    • Kakatiya University

      1993 - 1995
      MSc Science

  • Experience

    • GE Capital International Services - Hyderabad, India

      Jan 1999 - Jan 2003
      Flood Research Analyst, TSA, Production Management Group Specialist

    • Genpact

      Jan 2003 - Jan 2007
      Asst Manager

    • Mahindra Satyam BPO

      May 2007 - Feb 2011
      Manager

    • Accenture

      Feb 2011 - now
      Information Technology Service Management Manager

      Program & Project Management IT Service Management IT Infrastructure DeliveryIT TransitionsMapping client's requirements and providing them optimum IT solutions involving evaluation and definition of scope of project and finalization of project requirements.Ensure adherence to IT SLAs for Projects & Change management.Coordination and maintaining good relationships with client technology teams.Identify repetitive issues and work with technology teams to eliminate such issues.Transitions and technical solutions for new transitions.Managing IT Transitions and IT Audits for Businesses within Accenture.Managing and Procuring Infrastructure based on requirements.Making sure all IT infra is in readiness before process Go-Live.Ensuring IT Policies & regulations in compliance for both Accenture & Client.Manage IT Infrastructure costs through budgeting, forecasting, tracking and conducting cost optimization processes. Show less

  • Licenses & Certifications

    • ISO 27001 2005 Information Security Management System Lead Auditor

      Bureau of Indian Standard
      Aug 2008

    • ITIL Foundation Level

      EXIN

    • ITIL V4 FOUNDATION Certified

      PeopleCert
      Dec 2024

    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Oct 2020
      View certificate certificate

    • Top 10 List Items

      Skillsoft
      Aug 2022
      View certificate certificate

    • Mastering Executive Presence

      ISB Executive Education

    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)
      Oct 2021
      View certificate certificate