Deep Enrich
Samiul Islam
Customer Service Executive
209 followers
Kolkata, West Bengal, India
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About me
LSS Black Belt | Agile Ninja Coach | Professional Scrum Master (PSMI™ Certified) | MBA - Operations Management
Education
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Sikkim Manipal University (SMU)
2011 - 2013Master of Business Administration - MBA Operation management
The University of Burdwan
2008 - 2011Bachelors English
Experience
IBM
Feb 2011 - Feb 2012Customer Service ExecutiveRetail Banking Operations
Tata Consultancy Services
Feb 2012 - nowLean Six Sigma Black Belt and Transformation Manager
Apr 2021 - nowOperations Manager
Jan 2020 - Apr 2021Change Manager
Apr 2018 - Jan 2020Team Leader
Apr 2016 - Apr 2018Senior Associate
Apr 2014 - Apr 2016Associate
Feb 2012 - Apr 2014
Licenses & Certifications
TCS Scrum Master (TSM)
Tata Consultancy ServicesAug 2023
SS&C Blue Prism Robotic Process Automation Professional Certificate
SS&C Blue PrismJun 2023
Business Analysis Foundations
IIBANov 2022BFSI CBO Agile Champion +
Tata Consultancy ServicesDec 2021
Six Sigma : Black Belt
Project Management InstituteNov 2022Lean Six Sigma Black Belt
Tata Consultancy ServicesMar 2023TCS Contextual Master™
Tata Consultancy ServicesFeb 2022Tcs Agile Ninja Coach
Tata Consultancy ServicesDec 2022Lean Six Sigma Green Belt
Tata Consultancy ServicesNov 2015- View certificate
Professional Scrum Master™ I (PSM I)
Scrum.orgJan 2023
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