Joseph Ehab

Results || Q1 FY24 Top Call Acceptor & Case Closure Rate Sarah Moataz Anwar Mohamed يونيو ٢٠٢٣ Thank you over your overall great performance in Q1 FY24 specially in supporting Avaya, helping our customers. You have been a Top Call Acceptor & Case Closure Champ. in Q1 FY24 . Keep it up Star ;)

Results || Server Team Q1 FY24 CSAT Champ Sarah Moataz Anwar Mohamed يونيو ٢٠٢٣ Congratulations for driving a great Result in Q1 achieving 100% CSAT with total of 10 Positive surveys. Indeed you are a Champ on Floor helping your colleagues and a Champ in driving great KPIs :) Keep it Up, you're a star.

Winning Together || Thank you for Great NHs Onboarding Experience Sarah Moataz Anwar Mohamed أبريل ٢٠٢٣ Thank you for all your efforts exerted to onboard your NH colleagues. Continuous success of this team would have never reached where it is today without your great help and support

Innovation || Valued NBA contribution - TOP20 Feedbacks Submit Samira Ahlaqqach يناير ٢٠٢٣ We would like to thank you for your involvement extremely valued to NBA Pilot. You were selected as one of the TOP20 Feedbacks submitters – Your inputs have amounted to the status we’re seeing today and your contributions made it possible!

Our Customers || Aberdeen University Craig Alexander أكتوبر ٢٠٢٢ An escalation arrived from the account team for Aberdeen University regarding multiple failures they'd experienced over the past year, and these were production impacting. Joseph helped manage a mini project to proactively replace parts for a known issue to avoid the customer having more outages. Joseph's work and communication with Incident Management was excellent and has contributed to strengthening Aberdeen University's relationship with Dell. Thank you.

Our Customers || Thank you for Putting Our Customer First Sarah Moataz Anwar Mohamed سبتمبر ٢٠٢٢ Thank you Joseph for instantly putting our Customer First over the case that was misrouted and escalated with heated Customer already. You Instantly accepted the case despite the load you had and almost at end of the shift without thinking for a second . Thank you for always raising the bar high.

VCP certified Hana Ramez سبتمبر ٢٠٢٢ Please join me in congratulating Joseph Ehab for acquiring the VMware Certified Professional (VCP) Certification!This is indeed an outstanding achievement, and a great example for us as a team! Joseph, you never cease to raise the bar very highJoseph has joined our team only 6 months ago, yet he managed to complete server core certification track, and now he crowned it with a VCP certification in a very short time period.This is alongside meeting and exceeding our customers'… عرض المزيد Please join me in congratulating Joseph Ehab for acquiring the VMware Certified Professional (VCP) Certification!This is indeed an outstanding achievement, and a great example for us as a team! Joseph, you never cease to raise the bar very highJoseph has joined our team only 6 months ago, yet he managed to complete server core certification track, and now he crowned it with a VCP certification in a very short time period.This is alongside meeting and exceeding our customers' expectations on a daily basis, and also helping everyone around.Congratulations, Joseph! We are very proud of you. عرض أقل

Feedback Sarah Moataz Anwar يوليو ٢٠٢٢ Dear Joseph,What a great Testimony from the Customer © We are very glad that you are determined to support our customers with excellence that you started receiving such great feedbacks in a short time. Well-done and Keep it up.Feedback:" I want to give Joseph some feedback through this email.With his creativity and expertise, Joseph Ehab was able to fix a problem with our production server that is caused by a BIOS flaw, restoring both the server and the business to… عرض المزيد Dear Joseph,What a great Testimony from the Customer © We are very glad that you are determined to support our customers with excellence that you started receiving such great feedbacks in a short time. Well-done and Keep it up.Feedback:" I want to give Joseph some feedback through this email.With his creativity and expertise, Joseph Ehab was able to fix a problem with our production server that is caused by a BIOS flaw, restoring both the server and the business to normalcy.I decide to spend money on Dell goods and services because of people like Joseph.For Dell, he is a valuable asset. " عرض أقل

Specialist PowerEdge Certification Hana Ramez يونيو ٢٠٢٢ Please join me in congratulating Joseph Ehab for acquiring the Specialist PowerEdge Certification!Joseph has only joined our team 3 months ago, and this is already his second certification; Which is indeed a very exceptional and inspiring achievement!Great job Joseph! You have raised the bar very very high for us as a team.We look forward to celebrate more and more successes and milestones with you.

Certified Associate Mariam Salem أبريل ٢٠٢٢ Please join me in Congratulating Joe on his fantastic start of taking Associate certification in less than 2 months in the team! Impressive start Joe and looking forward to more and more from you!

Youngest Professional Engineer IEEE EMEA Christos Verikoukis مارس ٢٠٢٢ Congratulations on wining the Top Student Graduation Project in North America and EMEA

Our Customers Sarah Moataz Anwar Mohamed Thank you for being part of this great 1st Pilot team who managed to launch a new channel of support to our CXs. You Managed to be onboarded and quickly support this channel in a seamless way. Keep up the great momentum :)