
Mary Shaw

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About me
Senior Operations Manager at Spafax
Education

Ryerson Polytechnical Institute
-Bachelor of Technology, Photographic Option
Institute of Canadian Advertising
-Certified Print Production Practitioner
University of Toronto, School of Continuing Studies
2015 - 2018Project Management Certificate• Project Implementation and Control 2018• Leading Projects in Organizations 2016• Foundations of Project Management 2015

Centennial College
-• Publishing on the Web, • Interface Design and Usability• Writing Online
Experience

Spafax
Jan 2003 - Jan 2016• Collaborate in the launch of new products and revenue streams, manage projects from proof of concept to final execution to allow sales revenues to grow• Coach, mentor and support the Ad Production and Sales teams, including having actively participated in the Spafax Sales University program and introducing improved processes to streamline workflows and educate team members • Continuously troubleshoot and find solutions to technical and resource issues to ensure projects are well executed, delivered on time and on budget• Oversee scheduling and trafficking of advertiser material for digital, print and in-flight media, ensuring spec are followed, resulting in client and advertiser satisfaction• Manage vendor relationships, negotiate contracts and ensure top quality final product Show less • Collaborated with team that launched a redesigned Air Canada’s enRoute website and developed a custom CMS tool, allowing for a more efficient workflow• Managed workflow for e-newsletters and Air Canada’s enRoute website, input of content into CMS, and QA ensuring the best product for the readers and client• Key contributor to special projects, product development, tracked industry trends, providing insights and best practices to ensure delivery of innovative solutions• Supervised Production Coordinator, Digital Media, managing the trafficking of digital ads, pulling of performance metrics, to close the loop with advertisers and clients to showcase campaign wins and learning’s Show less
Ad Production Manager
Jan 2009 - Jan 2016Production Manager, Digital Media
Jan 2008 - Jan 2009Assistant Production Manager
Jan 2004 - Jan 2008Media Coordinator
Jan 2003 - Jan 2004

Bookmark Content and Communications
Jan 2016 - nowSenior Ad Production Manager• Collaborate in the launch of new products and revenue streams, manage projects from proof of concept to final execution to allow sales revenues to grow• Coach, mentor and support the Ad Production and Sales teams, including having actively participated in the Spafax Sales University program and introducing improved processes to streamline workflows and educate team members • Continuously troubleshoot and find solutions to technical and resource issues to ensure projects are well executed, delivered on time and on budget• Oversee scheduling and trafficking of advertiser material for digital, print and in-flight media, ensuring spec are followed, resulting in client and advertiser satisfaction• Manage vendor relationships, negotiate contracts and ensure top quality final product Show less

Spafax
Jun 2024 - nowSenior Operations Manager
Licenses & Certifications

Certified Print Production Practitioner
Institute of Canadian Advertising
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