Dudu Mthombeni

Dudu Mthombeni

Telesales Consultant

Followers of Dudu Mthombeni50 followers
location of Dudu MthombeniDurban, KwaZulu-Natal, South Africa

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  • Timeline

  • About me

    Creditor Liaison Officer at Alpha

  • Education

    • Durban University of Technology

      2018 - 2018
      Bachelor's Degree Office Management/Administration

      Activities and Societies: Information Administration Communication Business administration labour and Immaterial Law office administration- Behavioral Aspects Research Methodology BTech Studies

    • Durban University of Technology

      2015 - 2017
      Office Management Business/Office Automation/Technology/Data Entry
  • Experience

    • Telkom

      Nov 2011 - Dec 2014
      Telesales Consultant

      dialing out to clients with an attempt to sell Telkom's products and services selling over the phone and uploading sales on the systemfollowing up on sales

    • MTN

      Oct 2015 - Dec 2016
      Customer Service Consultant

      over customer services to clients over the phoneselling MTN products and services to customers over the phone following up on orders, delivery and activation of new products.

    • DUT

      Mar 2018 - Mar 2019
      Office Administrative Assistant
    • Affinity Solutions

      Jan 2020 - now
      Creditor Service Officer

      My Primary role is to help UK clients achieve debt freedom through a regulated process called an IVA.This is a legal and binding arrangement between our clients and credit houses. My team's focus is on the activities of the creditors and strive to impress them with a transparent and well-structed service delivery. We are a target and results driven team that prides itself on the consultative way we deal with credit and voting houses.

  • Licenses & Certifications

    • Grade E Security Certificate

      Enforce Security Services (PTY) Ltd
      Jul 2009
    • CompTIA A+

      Damelin
      Oct 2013