Marek Bailly

Experience

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  Grenoble

  Sept 1999 - Sept 2003

  Ice hockey teacher / Coach

  Training and managing an Ice hockey team

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  Societe General - Bank

  Sept 2003 - Aug 2005

  Sales and Account Manager

  • Develop Portfolio, prospecting, • Handling customers queries• Providing information on banking products such a as credit card, consumer credit, insurance (cards, loans)• Selling banking products• Preparing and singing customers contracts• Archiving of contracts and applications• General administration• Providing professional customer service face to face and over the phone

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  PayPal

  Jan 2005 - Jan 2010

  Senior Cash Collector Manager

  • Contact negative account-holders to negotiate payment of balance• Handle correspondence from customers and 3rd party collections agencies• Support PayPal's UK market as well as backing up the French market• Meet and exceed collections targets• Build relationships with customers and with other departments• Provide positive customer experience throughout the process• General administration duties• Preparation of Excel spreadsheet reports

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  CLEANBOX

  Jun 2010 - Sept 2013

  Directeur en Developpement des Ventes

  • Customer development, follow-ups, loyalty.• Presentation, planning and preparation of projects.• Sales negotiation, budget management, case management.• Cost analysis and performance improvement.• Autonomy, Order management.• Preparation of the financial report.• Establishment of standards and guidelines for the execution of works.

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  Insight Canada

  Sept 2013 - Aug 2016

  Directeur de Comptes Stratégique / Developpement des Affaires IT - Account Manager

  Account Executive Responsibilities• Client relationship management – for existing clients and to establish new business• Proactively advise and introduce new solutions to solve client’s business needs• Follow-up with clients on quotes and orders to ensure excellent service• Maintain a strong knowledge of leading industry trends• Maintain excellent customer satisfactionResponsabilités du directeur de comptes• Gestion des relations avec la clientèle – pour les clients actuels et pour établir de nouveaux liens d’affaires• Conseiller et présenter de façon proactive de nouvelles solutions afin de répondre aux besoins du client• Faire le suivi des soumissions et des commandes avec le client pour garantir l’excellence du service• Maintenir de solides connaissances sur les tendances industrielles de pointe• Obtenir la pleine satisfaction du client Show less

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  INAP # iWeb # Funio

  Aug 2016 - Feb 2019

  Head of Sales - Account Manager

  - Manage and develop sales (Cloud, WM, Domains of Web Hosting - Shared Server and Private / Dedicated Server).- Implement a development plan to increase the profitability and productivity of the sales department.- Develop new distribution and prospecting channels.- Former, coach and manage Customer Service agents, and support to generate Leads and thus increase sales.- Promote the full range of products distributed by the company and present new products to customers.- Identify and understand customer needs in order to improve our position in the marketMedia (1) This post contains 1 media (s) Show less

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  VersaCold Logistics Services

  Mar 2019 - Dec 2021

  • National Account Manager

    Jan 2020 - Dec 2021

  • Operation Director

    Mar 2019 - Jan 2020
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  MKB Logistics

  Jan 2022 - now

  MKB Logistics owner

  We offer FTL and LTL whole cargo transport service as well as specific freight transport from the main Canadian metropolises - Montreal, Toronto and Vancouver throughout North America, from east to west. Our exceptional logistics service and our large fleet of modern vehicles allow us to adapt to your needs and requests, whatever your sector of activity

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  Frigologix

  Aug 2023 - Apr 2024

  Consultant as Operations VP & General Manager

  Was consulting position to help Frigologix to open, grow, establish procedure, protocole, and hide employees.