Nicolas Djurovic

Experience

• 

  Commercial Union

  Jan 1988 - Jan 1988

  Computer Scientist, Intern

  Participated at a Trainee role during 4 month in the employee department and in the general service. Created a database for the inventory management with “RapidFile” software. Used specific software for the personnel management.

• 

  I.C.T.S

  Jan 1989 - Jan 1990

  Computer Scientist

  Under MS-DOS, developed a payroll software, a software of creating quotes, orders and invoices. Installed, configured 5 computers of a small company in a peer to peer network. Developed a completed software management company. Provided maintenance and training support as well.

• 

  Pilote Distribution

  Jan 1993 - Jan 1994

  Computer Technician

  Provided technical support for usability issues and critical site problems, as needed.In charge of all aspects relating to company’s computers (15) and the main software installed in the server and the workstations: «SYBEL Vente Plus». Provided training for the company employees about this software. In charge of purchasing new computers.Also provided technical support for all users of the company and critical site problems, as needed.

• 

  Walter & Go

  Jan 1994 - Jan 1997

  Technical Manager

  Was an associate of that company. Handled Network settings under Novell version 4.10.

• 

  TVF

  Jan 1997 - Apr 2001

  Technical Manager

  At first, was employed by another company who provided the IT outsourcing service to TVF. Worked on-site for TVF as Hotliner and then supervisor of a dedicated help desk for one of its major customer (Schering-Plough pharmaceutical). Later, was hired by TVF as a Technical Manager supervising 95 technicians. Responsible for recruiting, technical training, website administrator of an intranet access for all the hotliners (knowledge base with some CGI scripts developed in Perl). Provided consulting to administrators of TVF’s customers in most complicated cases. Supervised two dedicated help desks (Smithkline Beecham and Boehringer Ingelheim France). Show less

• 

  ELINFOR/JYP

  May 2001 - Jul 2005

  Computer Scientist

  Assembled and installed servers and network settings. Traveled throughout France to install, change or repair servers for company’s customers. Either on-site or remotely substituted administrators of customers’ companies during their absence. Developed specific software under Delphi 6 to handle customer orders (from Peugeot).

• 

  CNP Assurances

  Jan 2007 - Mar 2012

  Hotliner and Internal Software Developer

  Work as an in-house hotliner in a group of 6 people for the account CNP Insurance company (with almost 4000 users). Level II support on software like LOTUS Notes v6, Pack Office, and on Windows XP OS, business applications and development of supporting tools.Develop and install a «Knowledge Management» program to improve the quality of services. Make in PHP/MySQL inside the intranet.Develop a password generator to the IBM AS400 access.Develop an application using SQLite engine for more than 4000 records imported form a csv file to handle the entire network directory name. With a simple or detailed search, it can give result in a data grid.Develop a utility to search information of an account in the Active Directory.All of the applications are made with a language called “PureBasic” (pretty close of the ‘C’ language). Show less

• 

  Paris Chamber of Commerce and Industry - CCIP

  Mar 2012 - Dec 2012

  Team Leader

  Work as an in-house Hotliner Level 2 and then Technical Leader for the French Chamber of Commerce and Industry.Technical Leader: Act as a technical escalation point for team members. Track trouble ticket resolution metrics against SLAs (Service Level Agreement). Oversee the prompt completion of breached SLA tickets. Verify that all the processes are perfectly followed. Ensure all emails are handled within assigned time frame (30 minutes). Make planning. Develop inter and intra team processes which promote efficiency and communications excellence. Show less

• 

  40Hrs

  Jun 2013 - Apr 2014

  Senior IT Recruitment Consultant

  40HRS INC. was founded in the year 2000 in San Jose, CA, USA. Today we have a team of bright, talented recruiters that give the firm a balance of experience and breadth of in-depth exposure to various industries including: Supply chain, logistics, rapid delivery, manufacturing, engineering, trading and services- Searched for candidates specialized in the IT field and matching with the needs of our clients.- Development of our Candidate Database: starting with several excel document to finish with a PostgreSQL database including each candidate CV and keywords automatically generated with the CV.- Developed the intranet web software to be able to search in the Database and a specific software for the administrator (handle the access of each Consultant/Recruiters, adding, updating, removing candidates records). Show less

• 

  Eurofurnindo

  Jun 2014 - Feb 2015

  General Manager

  Founded in 1992, Eurofar International is one of the leading manufacturers and exporters of outdoor furniture. When Vietnam opened borders in 1993, Eurofar was one of the first companies setting up production in Vietnam- Managed 35 people, and motivated them during the high season, teaching them a new way of working, and teaching them English.- Met customers (from USA, Europe, Japan, and New-Zealand, South Africa), made an introduction of the company, following them in our showroom and gave them information about our products.- Changed the showroom to be “in-touch’ with the new catalog. Helped for the design of the 2015 catalog.- Designed a new hang tag for the furniture. Re-arranged the new season furniture’s in our showroom (800 m2).- Conducted meeting with all the managers and with the sales department every week.- In charge of recruiting new staff.It was an eight month contract. During this time, the Chief Representative Officer had to handle the building of a new factory in Ben Tre. Show less

• 

  Dropbird

  Feb 2018 - Apr 2018

  Développeur

  Plusieurs projets mis en place concernant:* Gestion de réservations parking sous smartphone, utilisation de IONIC + Site web* Réservation de bornes de chargement pour véhicules électriques : PHP + Javascript* Bornes 'TOTEM' de réservation de vélos électriques : Changement de l'UC, remise en place du logiciel de gestion en JAVA sous système GNU/Linux

• 

  Enovacom

  Jun 2018 - now

  Technicien MCO-Opérations

  Changement d’entité juridique depuis le 1er octobre 2024 : NEHS Digital devient Enovacom par fusion/absorptionAu support niveau 2 et niveau 3 sur l'application DICOM de notre solution Acetiam PRI (solution DICOM pour les impressions des clichés en A4/A3 et Livret).Expert PRI, référent technique international et en contact avant-vente avec les clients/prospect lors de réunion avec notre commercial, parlant Anglais sans problème (titulaire du CELTA).Éditeur, intégrateur et distributeur de solutions santé, Les solutions proposées par ENOVACOM couvrent cinq domaines d’expertises :- L'imagerie médicale- La télémédecine- L’organisation du service médical d’interprétation- La production & la coordination de soins- La sécurité et l’interopérabilité des systèmes d’information. Show less