
Jennie Walker

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About me
Senior communications and engagement leader | PROSCI Certified Change Practitioner
Education

West Notts College
-CIM Professional Diploma Marketing
Northumbria University
-BA (Hons) English
Experience

Nottinghamshire County Council
Sept 2003 - Mar 2006Arts Marketing and Events Coordinator
Nov 2004 - Mar 2006Contact Centre Team Leader
Sept 2003 - Nov 2004

Doncaster Council
Mar 2006 - Jan 2009Senior Communications Executive
Various
Jan 2009 - Oct 2009Travelling / Contract RolesIncluding senior communications and engagement roles at the Department of Environment and Climate Change NSW

The Smith Family
Oct 2009 - Mar 2015Community Fundraising and Events Manager
Jul 2012 - Mar 2015Events Manager
Oct 2009 - Jun 2012

Contract Roles
Mar 2015 - Sept 2016Freelance Communications and EventsCommunications, events, engagement and fundraising support to organisations including All Age Music School, Service NSW, St Vincent De Paul Society and The Bible Society.

Service NSW
Sept 2016 - Jan 2021Engagement Manager
Aug 2019 - Jan 2021Executive Officer
Aug 2018 - Aug 2019Internal Communications Manager
Sept 2016 - Aug 2018

NSW Department of Customer Service
Jan 2021 - Dec 2023Co-Chair, Parents Employee Resource Group
Apr 2022 - Dec 2023Director, Engagement
Jan 2022 - Dec 2023Director, People Communications
Jan 2021 - Jan 2022

North Sydney Council
Jan 2024 - Dec 2024Service Unit Manager, Customer and Communications
University of Newcastle
Feb 2025 - nowChange and Adoption Specialist
Licenses & Certifications

Generative AI and its Business Applications (Microskill)
TAFE NSWJan 2025
Certified Change Practitioner
ProsciApr 2023
Honors & Awards
- Awarded to Jennie WalkerSecretary's Award - Making A Difference Department of Customer Service Dec 2019
- Awarded to Jennie WalkerCEO Award - Voice of the Customer Service NSW Nov 2018
- Awarded to Jennie WalkerPRide Gold Award - Crisis Communications Chartered Institute of Public Relations (CIPR)
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