Fausta Obi

Experience

• 

  Klep Enterprise.

  Jan 2020 - Jun 2021

  Executive Admin Virtual Assistant.

  1. Set appointments, and scheduled meetings for the CEO using appointment settings and meeting scheduling software.2. Assigned tasks to team members using HubSpot, Trello, and Monday.com CRM software.3. Logged meetings.4. Managed emails for the CEO.5. Handled travel itineraries for the CEO.

• 

  Juky Enterprise

  May 2021 - Jan 2022

  Customer Support Specialist

  1) Managed customer complaints and resolved them.2) Sustained customer loyalty to the brand by responding to customers swiftly.3) Handled over 100 calls daily from customers.4) Logged calls and gave detailed reports on customer feedback.

• 

  Jamile Homes Real Estates

  Jun 2021 - Mar 2023

  Executive Admin Virtual Assistant

  1. Set appointments, and scheduled meetings for the CEO using appointment settings and meeting scheduling software.2. Assigned tasks to team members using HubSpot, Trello, and Monday.com CRM software.3. Logged meetings.4. Managed emails for the CEO.5. Handled travel itineraries for the CEO.

• 

  Lemer Limited

  Mar 2022 - Jul 2023

  Customer Support Specialist

  1. Handled over 60 calls, 40 emails, and 50 messages daily.2. Answered product questions.3. Conducted troubleshooting research to easily identify the customer’s issues.4. Logged calls and gave reports on customer feedback.