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Ali Fahad

Ali Fahad

Followers of Ali Fahad374 followers
location of Ali FahadTallinn, Harjumaa, Estonia

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  • Timeline

  • About me

    Technical Support Engineer @ Linnworks | Troubleshooting, database engineering, Project Management, Customer Support

  • Education

    • TalTech – Tallinn University of Technology

      2019 - 2021
      Master's degree Materials and Processes for sustainable energetics

    • University of Tartu

      2019 - 2021
      Master's degree Materials and Processes for sustainable energetics.

    • University of Engineering and Technology Taxila, Pakistan

      2008 - 2012
      Bachelor's of Engineering Mechanical Engineering

  • Experience

    • Tesla-PV, Islamabad, Pakistan

      Dec 2012 - Dec 2017

      • Collect and prioritize business requirements from internal and external stakeholders• Support technical and business teams in product commercialization• Help the customer support team with technical inquiries and issues• Cooperate closely with other projects/team members to gather their requirements and support them in using the product• Identify dependencies cross products and proactively act on them• Stay up to date on global solar energy industry needs – closely cooperate with company business representatives and technical experts• Stay up to date on IT trends and company priorities• Contribute to the development of innovative principles and ideas Show less

      • Product Owner

        May 2014 - Dec 2017

      • Technical Service Engineer

        Dec 2012 - Apr 2014

    • Swedish College of Engineering and Technology Wah Cantt

      May 2015 - Feb 2019
      Lab Engineer

      Labs Conducted .HVACRefrigeration and Air Conditioning Power PlantHeat and Mass Transfer Advance Manufacturing Systems

    • Pak Suzuki Motor Company Limited

      Jan 2018 - Apr 2018
      Trainee

    • TalTech – Tallinn University of Technology

      Oct 2019 - May 2021
      Early stage researcher

    • UP Catalyst

      Jun 2020 - Oct 2021

      Synthesis of Carbon Nano Tubes.Laboratory experimentation based on chemical scienceQuality AssuranceMechanical Designing of Laboratory components

      • Laboratory Researcher

        Oct 2020 - Oct 2021

      • Intern

        Jun 2020 - Oct 2020

    • Sportradar

      Aug 2020 - now
      Production Operator

      Monitoring sports events and handling sports dataPost-match Result confirmationSports data researchCommunication with global scout and freelancer network

    • Linnworks

      Sept 2021 - now
      Technical Support Engineer

      Taking accountability for client complaints and seeing them through to resolutionResearching, identifying, troubleshooting, and analyzing support to resolve system problemsAdhering to regular procedures for escalating unresolved issues to the relevant internal teams

    • Azurreo

      Oct 2023 - now
      Hosting Partner

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Ali Fahad
      Dora Scholarship Tallinn University of Technology Sep 2020