Perry Chia

Experience

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  National Healthcare Group

  Jul 2016 - Mar 2019

  Corporate Planning Executive

  1. Harmonised and simplified the risk documentation process across 7 institutions within NHG cluster to facilitate communication using a common risk language2. Developed ERM training curriculum and trained over 150 risk champions to spearhead risk management activities in their respective departments3. Seconded to TTSH Emergency Planning between Feb 2017 – Mar 2019 (~0.5 FTE)

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  Tan Tock Seng Hospital

  Feb 2017 - Feb 2021

  1. Developed C3 Smart Hospital system using agile methodology to facilitate data-driven decision making for COVID-19 response and reduced manpower to run Operations Command Centre by ~15 FTEs2. Trained and supervised a team of 15 members to analyse COVID-19 patient workload and facilitate decision making on resource activation 3. Pioneered and conceptualised digital transformation framework which aims to automate data collection, streamline data flow and improve data accessibility 1. Streamlined risk assessment process for both ERM and Business Continuity Management (BCM) frameworks2. Established the incident management framework for timely activation of resources to manage incidents3. Planned and conducted tabletop and full-scale exercises for Senior Management and Divisions to enhance readiness in crisis management for scenarios such as Civil Emergency, Disease Outbreak & Food Poisoning

  • Operations Centre Senior Executive

    Apr 2019 - Feb 2021

  • Emergency Planning Executive

    Feb 2017 - Mar 2019
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  JTC Corporation

  Feb 2021 - Nov 2021

  Manager, ERM, Corporate Planning

  1. Assessed relevance of corporate risks against organisation’s strategies and operating environment to implement risk mitigation plans 2. Spearheaded the Enterprise Risk Management (ERM) framework to analyse trends of key risk indicators as a risk business partner to stakeholders from across different domains (e.g. Building Engineering Design, Supply Chain etc.) to monitor effectiveness of preventive controls3. Established risk assessment process for high-value projects ≥ S$800k to contribute to project success Show less

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  Tan Tock Seng Hospital

  Nov 2021 - now

  Manager, Command Control & Communications (C3) Centre

  1. Leading a team of 3 business analysts to enhance capabilities for the Command, Control & Communications (C3) Smart Hospital system to optimise outpatient flow, monitor inventory/equipment and manage facility/security incidents2. Piloting the automation of data collection on the usage rate of fast-moving consumables by leveraging weight sensors as part of the hospital’s digital transformation efforts3. Developing roadmap on the use of video analytics to bridge data gaps and robotics to improve operational efficiency Show less