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Susan Williams

Susan Williams

Freelance hairstylist

Followers of Susan Williams81 followers
location of Susan WilliamsLondon, England, United Kingdom

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  • Timeline

  • About me

    Junior Business Analyst

  • Education

    • University of Plymouth

      2011 - 2014
      Bachelor's Degree Business Management and IT

      • Mentor for first year students reading for the same degree as mine• Formed a study and lunch group at university which ran for 2 years• Dissertation titled “Can recruitment within the UK’s financial industry be improved by the advancements in Information Technology, June 2014.

    • University of Michigan

      2013 - 2013
      Diploma Internet History, Technology, and Security Distinction

  • Experience

    • IWorkHair

      Jan 2005 - Jan 2015
      Freelance hairstylist

      I have been a freelance hair stylist for years. What started off as a secret hobby, making over friends and family, soon became a skill. I have worked for and provided services for a few celebrity actors and singers.

    • Orange

      Feb 2006 - Mar 2006
      Junior Web Designer

      Orange formerly Wanadoo (Work experience)

    • EAST LONDON ITEC LIMITED

      Jun 2009 - Jul 2009
      Administrator

      Work Experience

    • GSM London

      Jan 2011 - Jan 2014
      Student

    • Mothercare

      Jul 2011 - Sept 2014
      Customer Advisor/Merchandiser

      customer service advisor and merchandiser

    • Impellam

      Sept 2014 - Jan 2015
      Business Analyst (Apprentice)

      My responsibilities included:Being a main point of contact for stakeholders on projectsConducting requirement-gathering sessions in order to uncover important business needs and changes Creating and maintaining documentation to be used in meetingsAnalysing new programs before useLiaise with senior Business AnalystsAnalysing business planning frameworks and analysis specificationsDiscussed and advised stake holders on product and software solutions Process mapping, design and gap analysisCreating business cases in order to present findingsAssisting Quality Assurance manager on software testing projectPlanning and documenting steps before upgradeConducting mock upgrades on simulated platforms of upgrade of HR software from version 5.2 to version 8Documented a step by step guide of old and new software processesSupporting users of program through testing and upgrade process Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Games organiser (for Pensioners)

      Issued by The Prince's Trust on Apr 2009
      The Prince's TrustAssociated with Susan Williams

    • Mural Painter

      Issued by The Prince's Trust on Feb 2009
      The Prince's TrustAssociated with Susan Williams